Vets & Pets Pet Hospital

4.3 (178 reviews)
554 Charles Town Rd, Martinsburg, WV 25405, USA

Hours

Monday 8:00 AM – 6:00 PM Tuesday 8:00 AM – 6:00 PM Wednesday 8:00 AM – 6:00 PM Thursday 8:00 AM – 6:00 PM Friday 8:00 AM – 6:00 PM Saturday Closed Sunday Closed

How to Save on Veterinary Costs at Vets & Pets Pet Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Vets & Pets Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.7 Adoro 11
4.5 AKC 1,798
4.4 ASPCA 12,182
4.9 Embrace 19,907
4.9 Fetch 5,691
4.1 Figo 2,852
4.4 Hartville 182
4.9 Healthy Paws 11,260
4.8 Lemonade 831
4.6 ManyPets 2,414
4.7 MetLife 10,344
4.8 Nationwide 25,431
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,132
4.8 Prudent Pet 2,811
4.7 Pumpkin 3,393
4.6 Spot 11,341
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

4.3

178 reviews

Dr. Reich and his team at Vets and Pets Pet Hospital are awesome. Dr. Reich is the best veterinarian and surgeon I have known in my visit to their practice. He and his staff are professional and provide the highest standards of veterinary care for patients. The hospital is the cleanest and very high standards of hygiene with the state of the art technology. I can only say they are the very best.

Aug 29, 2023

So grateful for Dr. Reich and the staff at Vets and Pets!! My senior dog had a large tumor that began to ulcerate. The staff was able to move up his surgery and the care was better than any clinic I’ve been to. They are professional, personable and take pride in their work. Plus…it’s affordable! Thank you for caring for Bojangles!

Apr 25, 2023

My dog was there for teeth extractions and a health certificate to fly within the USA. I spent over $1300 and never once saw the Doctor to discuss what he did or anything about my dog’s health. In the 40 years of owning pets and taking them to many different Veterinary Clinics in 7 states, that has never happened before. When I asked if the doctor would talk to me the receptionist said he never does that. I spoke to the vet tech after I paid the bill and she brought me my dog and gave me instructions on how to care for my dog at home and how to give her the drugs they prescribed. As far as I’m concerned I won’t ever go back there. I felt that all they cared about was getting my money and didn’t care about my concerns about asking questions about the healthcare of my pet. It has taken me awhile to write this review because I wanted to wait and think through what happened. My feelings are still the same. My initial visit to see about getting her teeth cleaned and her teeth removed was fine. I saw a Veterinarian Assistant it was a woman explaining that my dog needed 3 teeth removed. She spent maybe 10 minutes examining my dog in another room. I set up a surgery day and they gave me an estimate of costs. I’m sure they treat everyone the same way but to me as a first time customer it was unprofessional. I’m driving 7 hours to her old Veterinarian in North Carolina for my dogs healthcare. I gave 3 stars for Customer Services not for the treatment my dog received.

Jun 17, 2023

Dr. Reich is a fantastic doctor. He is awesome with my animals. Shows concern for them when they are hurting. He is thorough with examinations. As far as I’m concerned, he is the best around and will recommend him to anyone.

Jul 25, 2023

Went there for the first time to get my puppy his shots. Clean place, everyone was nice, just wish that I could see them do his physical examination instead of taking him to the back. You don't really know if he was actually looked at. Just gotta take their word. Been to vets before where they do everything in the room with you so you know what is really being done. Update: Just for home from second visit for my dog to get his last round of shots. Well, finally met the Dr. Honestly wish I never had. He was very judgemental. Talked down to me like as if I was a child. Mind you, I have a 3 month old Cane Corso who is very sweet and gentle. I don't know if he stereotyped me because of my race with the breed. He asked me so badly questions like where did I get him, what breeder, etc. As if I shouldn't have him. I reassured him that I've had a Pit Bull of almost 100 pounds that was gentle and sweet. He unfortunately died of old age.... I got this puppy from after losing my husband, I wanted companionship and a guardian type dog. This was my last time visiting there.

Apr 12, 2023