Rock River Animal Clinic

Genie Girll

I received very nice treatment for putting my dog down. The doctor himself was very amazing and respectful. However, they had charged an extra $60 for an exam my dog never received. Very nice people, but their communication skills could use work.

Mar 25, 2023

Karlee Crouch

1 star is too much. They refused to see my dog because of an interaction they had with my family member. My family member had brought her dog in and they missed a large tumor on her abdomen, which resulted in the death of their beloved dog. In the end, I’m glad we had to take our dog else where because of the lack of care for the other animal. Please, take your animals somewhere else. They delete all negative reviews to appear top notch, so I hope this helps somebody before it’s taken down.

May 2, 2023

Kelly Lazenby

Absolutely love these guys. Dr. Tarp and his staff have wonderful senses of humor and are very kind and sweet towards animals. I've had many vets over the years and they blew my expectations out of the water. definitely will be coming back with our pack of animals.

Mar 1, 2023

Jen Gorichanaz

April 12, 2023 In my opinion, Tarp is a TERRIBLE vet, he missed a very large tumor on the liver of my 12yr old Border Collie mix when she was operable. 35 days after her appt with him she was in liver failure and no longer operable. In my opinion he is inexperienced, arrogant, unprofessional and has no compassion for his clients or their pets. He and his staff were rude and condescending when my dog was in crisis causing great suffering. In my opinion his refusal to listen to his clients almost cost my son's dog her life too. Took Eva in for yrly check up on 3/8, she tested positive for anaplasmosia and was prescribed antibiotics. Otherwise he said she was great. When I asked about her stomach, which was firm and larger than it should have been, he said she was fat, aprx 5lbs. And I was good with his opinion until the following week. Eva started getting sick, I called and Tarp convinced me it was side effects of the antibiotic. She kept having issues and I'd call. Not enough times to make it ok for them to imply I was bothering them and should stop calling, receptionist actually said, oh, it's you, again. After explaining again how sick Eva was Tarp suggested stopping the antibiotic because there maybe an underlying issue, instead of his usual sigh and repetition of his opinoin. And after 3wks, 5/6calls with them being rude and condescending I had lost faith in him, stopped calling and found a different vet. Sadly I did not know that her symptoms also indicated liver failure and didn't take her in right away. On 4/11, I picked up phenobarbital for my son's dog. Tarp asked about Eva and suggest I make an appointment for her after I explained that she was very bad as I had been telling them the for the last month. And I told him I would be taking her elsewhere. And the next day, when I to called to ask about mixing carpofen and phenobarbital, for my son's dog, they saw this one in Oct. And the answer is: No, not unless prescribed by your vet. My son did not know I'd called, I wanted to know. The tech was very rude. Of course a tech can't give medical advise but to simply repeat, "I can't give medical advise" was asinine, it left me questioning her competents. And yes, I got angry and yelled. Then googled the answer. And called the vet to leave a message regarding how upset I was about the interaction. And the receptionist started arguing with me and I hung up. Unfortunately I had to call one last time, forgot to tell them to email our records to the other clinic. Tarp answered, (usually he's too busy to take a call let alone answer the phone). He had the audacity to try and lecture me about the way I treated his people after I'd put up with they're condescending, patronizing, rudeness for the last month! And yes I yelled at him too. And the history that he emailed was his opinion of me instead of a medical history of my dog. Useless. Update next day: Eva had to be euthanized last night. Due to the large mass on her liver, found by an experienced vet during a physical exam, confirmed through x-rays. Update April 13th: Now Tarp has refused to see my son's 12yr old dog, she had multiple seizures in the last week. My daughter tried to set an appt for the dog but was refused. I was at their home and was able to overhear Tarp try to justify being spiteful towards my son and his dog because I had been mean to him the day before. In my opinion to refuse to help one client based on the behaviour of another is unprofessional, childish. Although this was actually a blessing. Update: My son's dog, probably not epileptic as Tarp had diagnosed. She has spondylosis and the pain was likely causing seizures. Her back was mentioned as a issue back in Oct. Which Tarp chose to ignore in lieu of his own opinion based on the 5 minutes he spent with the dog, after having been told there was no history of seizures prior to the age of 8. She has since been properly diagnosed by an experienced vet in time to save her and is doing great on the right medication. Not phenobarbital. Everything expressed here is simply my opinion.

May 23, 2023

Car Games

Due to their professionalism as well as their passion towards animals. Rock River animal clinic in my opinion provides the best care. They have given great advice and answered all questions I had. Plus, my beloved pets seem to enjoy their vet and grooming appointments as well as trusted everyone there.

Sep 18, 2021