Olympia Pet Emergency

Karina

Our little kitten is healthy and happy thanks to you! Brought in our kitten who had an infected spay incision and was lethargic and feverish. She had been getting worse all day and I called all the vets in the area but no one else could take her. I am a student with limited income and was reluctant to pay the elevated rates of an emergency clinic, however it was clear she needed urgent treatment. I ended up paying around $350, which was much less than I feared, and worth every cent. Vet techs were very kind and knowledgeable. My boyfriend and I waited for many hours for her to be seen, but techs came by periodically to check her vitals, which was very reassuring. After she was examined, the doctor came by to talk through treatment options and their financial feasibility. When techs brought little Loki to us she was mewing furiously as she protested her new cone. She had been barely able to stand before treatment, and it was incredible to see her so alert. We were also given her antibiotic regimen right then which was amazing. No need to go to a pharmacy! I received a call later that week checking in on her progress, which was incredibly considerate. Loki's spunk has been restored, her incision is healed, and she spends her days playing happily with her brother.

Sep 10, 2023

Ruby

Everyone here has been so wonderful and accommodating to us while we battle with our sweet boy's late stage kidney failure. We've been coming to visit for multiple hours twice daily and, each time, they're more than happy to give us the food, potty pads, and information that we ask for. Now at 4 days in, they've even started bringing him in with his IV fluids so that he doesn't have to stop his fluid therapy when we're here. We can visit indefinitely if we want to (we would if it weren't for the annoying need to sleep and the much less annoying need to take care of our healthy cat at home). You can tell that they allocate their resources very well in terms of staffing. They're always busy, but never so overwhelmed that they can't give us proper time and energy. If you have a pet emergency, and they have the capacity, I vote you go to this hospital. When we first called around looking for a hospital, they weren't able to see us, but told us to try again later in the evening. They were able to see us then. Expect a few hours wait time if your pet's not critical, but they will get to you eventually.

Aug 8, 2023

Poseidon Lewis

Wow. My partner and I brought in our 2 month old kitten with a fever and they fixed her up right as rain. We waited a long time, but when her breathing was getting worse I alerted a staff member and they came and checked on her to see if she needed emergency care. Thankfully she didn't, so the wait was understandable since they get a lot of sick pets. The doctor was extremely kind and conscientious, helping us choose the right care options that were good for our kitten and our wallets. They gave her a silly cone and we went on our way. A few days later, they even called us to ask if she was doing okay. Truly a lot of love and compassion there. Thank you 🙏

Sep 10, 2023

Tina Koehn

They came out to "evaluate" my senior dog. Looked at him (inside my vehicle), told me, "Whatever it was, he looks fine now." Then told me it would be a wait. I was literally the only person in the parking lot at 630am. I left and waited for my vet to open 1.5hrs later. My vet said he had a stroke... Definitely didn't feel like I was being heard when I told the emergency vet staff my concerns with my dog...

Mar 17, 2023

Bonnie M.

Our dog got in a fight on a Sunday afternoon, he was hurt beyond what we could treat at home. He obviously needed stitches. We called ahead and were told they could see him but it could be long wait. The triage staff evaluated him on arrival and determined he was stable, I agreed with their assessment and understood that the pet ER is just like the human ER - critical patients are priority and seen first. There were several critical patients to come in while we were there. Seeing the staff grab an animal and literally run to the back to start treatment was all the explanation for the long wait we needed. When it was our turn, the whole staff was amazing. Our dog was hurt and scared, our dog is not aggressive but can be reactive to certain situations - we explained how he would do best and each person that interacted with him gladly took the extra seconds to help him stay calm. We did not expect our trip to be inexpensive. I was very impressed with the amount of information given, treatment options offered, and the written outline of treatment and cost prior to any procedure. All in all, yes it was an expensive visit, but not near what high end of the quote was. They quoted best case/worst case and our treatment was in the middle. No one ever wants to be at any type of emergency room. But we are very grateful for this amazing staff and that this facility is here and open 24/7.

Aug 6, 2023