River Oaks Veterinary Clinic

Amazed with how well everything went with the surgery to be fixed for poor Cesar aka Scooby-Doo. He's managed to go back to his amazing and loving self and can't thank this vet for the continued support and help if I have questions.

posted: 08/19/2023

This is the best vets office I've ever worked with. The vet spends plenty of time with you making sure all of your concerns are addressed. The front office staff are lovely. The practice is very busy but that's because their awesome. Worth the waiting. Moving out of state and dreading finding a new vet. Wish you guys the best. Thanks for everything you've done for our best friend!!

posted: 08/28/2023

Late post-but I must share. Our fur baby Mason was three months old and suddenly gravely I'll. Google told us to take him to the hospital in Lake Ridge. We made the late-night drive and had him accessed. A few hours later, we were met with a grave diagnosis-Kidney failure and imminent death. We were advised to have him euthanized or allow him to suffer with pain. My Infantry-Man husband refused to accept the diagnosis. I immediately went back to prayers. We wrapped Mason in his blinkie and cried all the way home. His body was limb and his eyes told us he was in pain. Then through divine intervention we called River Oakes the next morning. We faxed the documents to them, had a conversation with an angel of a woman on the other end. She said - BRING HIM IN NOW! She spoke with authority, empathy and compassion all at the same time. We did exactly that! None of our clothes matched, we looked horrible after holding, praying and crying over a dog who was now passing blood. When we handed Mason over, we were met with an immediate plan of action. DEATH was not spoken over our fur baby. I was reassured- Tough Guy aka my husband looked relieved. Mason was immediately taken to the back and the care plan was implemented. We were advised that he would have a hospital stay there for a few days. Two days later, the nurse sends me a video of our dog walking in the garden area. I yelled out a praise so loud that it scared my Yorkie, my husband ended his business call- took my phone in the bathroom and cried as he watched the video. I wasn't supposed to know he was crying. When he came back to my presence we prayed again and watched the video four or five more times. Our rambunctious fur baby was back to himself. When we called, we were told that he had to stay a little longer for observations, but we were able to visit him. The staff was sending videos every day. We danced and praised GOD for River Oakes and the entire staff. If Mason could speak our language he would say "Thank You and He Loves You All". We bought him home totally recovered. Its as though nothing happened. I don't know what they did in the back room-but whatever it was, It was a manifestation of God's power through people! My family and I are truly thankful!

posted: 09/22/2023

I made an appointment a month ago. Someone just called me JUST now at 12:30 and said, I’m calling to verify for your appointment tomorrow at 12:30. I said ,”oh man unfortunately we can’t make it.” She said, “that’s fine, just know you’ll be charged a late fee because it’s 24 hours.” I said “well mam it’s exactly 24 hours right now and I’m letting you know. “ she said, “ that’s fine and hung up.” Little does she know I’m out of town visiting my grandmother…. Yea I won’t ever be going here. This was for an initial visit.

posted: 08/25/2023

Don't remember the name of the vet Dr but she was pretty rude and unfriendly for a first time visitor. I was told over the phone to bring a urine sample from my litter box. She asked if that was even possible, as if I would lie about something like that, until the vet tech confirmed (seems like it was a new person that didn't realize that was impossible). I also tried to explain my concerns with how fearful my cat was around strangers when I'm not around; she asked how I could possibly know what she was like if I wasn't around (the obvious answer being my friends/bf telling me afterwards). She also asked multiple times if they needed to cut my cat's nails; I don't know if she was trying to get an additional charge out of me, but I had to tell her several times I cut my cat's nails myself. Overall, not a very pleasant experience. Maybe she was having a bad day, but I wouldn't feel comfortable going back to someone with any of my concerns who felt so arrogant and combative.

posted: 06/12/2023