VCA Pets First Animal Hospital

4.4 (143 reviews)
9201 Staples Mill Rd, Richmond, VA 23228, USA

Hours

Monday 7:30 AM – 6:00 PM Tuesday 7:30 AM – 6:00 PM Wednesday 7:30 AM – 6:00 PM Thursday 7:30 AM – 6:00 PM Friday 7:30 AM – 6:00 PM Saturday Closed Sunday Closed

How to Save on Veterinary Costs at VCA Pets First Animal Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about VCA Pets First Animal Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 150,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.7 Adoro 11
4.5 AKC 1,798
4.4 ASPCA 12,175
4.9 Embrace 19,903
4.9 Fetch 5,674
4.1 Figo 2,852
4.4 Hartville 182
4.9 Healthy Paws 11,244
4.8 Lemonade 831
4.6 ManyPets 2,414
4.7 MetLife 10,283
4.8 Nationwide 25,399
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,110
4.8 Prudent Pet 2,802
4.7 Pumpkin 3,372
4.6 Spot 11,323
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

4.4

143 reviews

The employees are great! Very professional and compassionate. The issue I have with them are they are rather expensive when it comes to doing basic pet procedures. If it wasn't for the The insurance the offer I might have found someone else for my pet. And don't talk about surgical procedures,I don't mean to be harsh but there prices are utterly outrageous.

Jul 3, 2023

These are the most wonderful people I have ever met in my life! The care they have taken for not only my senior cat and kitten but for us is soooo incredible. They always reassure us whenever we are going through anything health wise. Their compassion and knowledge is unbeatable. They have guided us and taken care of us for 6 years now and even though we’ve moved and it’s a hike we still come here. They are always trying to do what’s best for the cats but keep our budgets in mind. We always pay for the insurance so that all of our visits are covered and affordable. Highly recommend signing up for the pet care club!!!!! We love you guyssss!!! Thank you!!!!!

Dec 24, 2022

I am very disappointed with VCA! My 66yr old mother took my dog to them for an ear infection and rabies shot because I had to work. $700 bill!! I even told them on the phone just ear infection and rabies please. They took advantage of my mom telling her she needed to get him the flu shot ($82) bordetella shot ($53) which is for kennel cough...he is an inside bull dog never been to a kennel. Lyme disease shot we live no where near the woods and have never seen a tick on him! A CADI injection ($150) for itching..he has no issue's itching! He has an ear infection!

Jun 8, 2023

As a new client, they were able to see my cat the next day after I called. Everyone was incredibly friendly, helpful, and informative and I felt confident in leaving my cat for a few hours so they could collect a urine sample. I was also pleasantly surprised when my bill was not as high as I was expecting and well within the range they quoted me. Overall, incredibly happy to have found a vets office that is so compassionate, has a decent amount of parking, and reasonable prices.

Jan 27, 2023

They are always amazing, the front desk girl are amazing, and always super kind, my dogs love the extra attention. And they make sure he know.

Aug 7, 2023