Banfield Pet Hospital
Hours
How to Save on Veterinary Costs at Banfield Pet Hospital
Preventive care
Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.
Compare prescription pricing
Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.
Consider pet insurance
Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.
Why Pet Insurance Information Appears on This Page
Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.
Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.
How to Choose a Pet Insurance Provider
Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.
We have collected more than 150,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.
How rankings are determined
Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.
| Rating | Provider | Total Review |
|---|---|---|
| 4.7 | Adoro | 11 |
| 4.5 | AKC | 1,798 |
| 4.4 | ASPCA | 12,173 |
| 4.9 | Embrace | 19,898 |
| 4.9 | Fetch | 5,668 |
| 4.1 | Figo | 2,852 |
| 4.4 | Hartville | 182 |
| 4.9 | Healthy Paws | 11,243 |
| 4.8 | Lemonade | 831 |
| 4.6 | ManyPets | 2,414 |
| 4.7 | MetLife | 10,251 |
| 4.8 | Nationwide | 25,383 |
| 3.9 | Pet Assure | 15 |
| 4.3 | PetPartners | 121 |
| 4.9 | Pets Best | 15,109 |
| 4.8 | Prudent Pet | 2,791 |
| 4.7 | Pumpkin | 3,369 |
| 4.6 | Spot | 11,318 |
| 4.9 | Trupanion | 55,033 |
Compare Pet Insurance Plans
You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.
Getting to Know Your Veterinarian
Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.
Experience
Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.
Emergency Care Procedures
It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.
Communication Preferences
Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.
Breed Specific Health Considerations
Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.
Facility Tour
If available, touring the clinic can help you and your pet feel more comfortable before the first visit.
Final Note
Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.
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Reviews from Google
158 reviews
I’ve had a Banfield wellness plan for a long time and find it to be extremely helpful. I have always been able to contact Banfield and get an appointment easily for my Shih Tzu. While yes your dog is there all day, I trust in the time it takes to thoroughly examine, run test, etc. I love the app where 24/7 you can chat with a vet if needed. I’ve used it successfully. You can tell the doctors care! We’ve always been able to resolve what my dog may have come in for.
Sep 11, 2023
I have been coming here for about five years. I fully trust my dog's care to Dr. Riddell and have had nothing but great interactions with her and the front desk staff. They clearly care about the health of our dogs and do the absolute best they can with the resources they have. I do wish they were able to see acute care cases sooner (we have typically had to wait 3-7 days) and wish they allowed for in-person appointments rather than drop offs, but I recognize that staffing shortages are a widespread problem nationwide. Hopefully they can prioritize staff hiring and retention as soon as possible.
Sep 6, 2023
I’ve been a loyal Banfield customer for years with multiple dogs, but this last experience was absolutely atrocious. They are so shortstaffed and take on too many clients that they are unable to help anyone else (still active patients) who do not have a scheduled appointment that day. I was told it would take a week for a doctor to get back to me about my dog and his medication refill. I was lied to multiple times, and overall just had the worst experience I have ever had with Banfield. I will not be renewing my plan and will not be bringing my dog back to this location. It is not worth his health or any reasonable persons sanity to deal with this location. I have tried to contact the corporate office and have gotten nowhere so it would be great if a manager could reach out.
Jul 21, 2023
The only reason I’m leaving a negative review is because I felt like I was led here under false pretense. I cancelled my previous appointment because banfield was offering free exam with coupon. After my dog was seen they said they don’t honor the coupons. Almost made me not get my dog labs there.
May 14, 2023
We dropped our 8 year old grandson (pit bull) off for his physical. The doctor called with a status update. No issues with the visit. It took 3 tries to make the appointment due to being put on hold for a long period of time.
Jul 10, 2023
Veterinarians in Richmond, Virginia
Allied Animal Hospital & Pet
7209 W Broad St, Richmond, VA 23294, USA(804) 672-7200
Animal Behavior Wellness Center
1130 Wilkinson Rd, Richmond, VA 23227, USA(888) 438-0788 ext. 2
Balanced Veterinary Wellness
5711 Staples Mill Rd #103, Richmond, VA 23228, USA(804) 516-2885
Banfield Pet Hospital
11825 W Broad St Ste A, Richmond, VA 23233, USA(804) 364-0224
battlefieldvetclinic
3312 W Cary St, Richmond, VA 23221, USA(804) 353-1900
Betty Baugh's Animal Clinic
5322 Patterson Ave, Richmond, VA 23226, USA(804) 288-7387
BluePearl Pet Hospital
5918 W Broad St, Richmond, VA 23230, USA(804) 716-4700
Bon Air Animal Hospital
2749 McRae Rd, Richmond, VA 23235, USA(804) 320-5991