Banfield Pet Hospital
3.9 (158) 11825 W Broad St Ste A, Richmond, VA 23233, USAHours:
Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 10:00 AM – 5:00 PM
How to Save Money at Banfield Pet Hospital
Schedule Regular Vet Visits
One of the best ways to save on vet bills is to prevent expensive health issues before they develop. By scheduling regular wellness checkups, your vet can detect health issues early, helping you to avoid costly treatments and surgeries down the road.
Price Shop for Pet Prescriptions
Oftentimes our fur babies are prescribed human drugs off-label. Your vet is apt to charge more for these medications than you would pay at your local pharmacy. In fact, big-box or chain pharmacies can offer steep discounts. So it’s best to price shop.
Pet Insurance
Most pet insurance providers will pay between 80% and 90% of the vet bill. You can even get coverage for routine care and things like vaccinations and dental cleanings. If you do the math, you’ll most likely find that pet insurance makes financial sense in the long run as well as gives you peace of mind.
How Do You Choose the Right Pet Insurance Provider?
Pet Insurance Review makes it incredibly easy for pet parents to select an insurance provider they feel good about. You can use our handy comparison tool to get the gist of what a company offers. We’ve also collected over 150,000 reviews of insurance companies from real pet parents like you to rank the top providers in the market. Here is the current ranking of each:
| Rating | Provider | Total Review |
|---|---|---|
| 4.4 | AKC | 889 |
| 4.7 | ASPCA | 11,411 |
| 4.9 | Embrace | 14,234 |
| 4.9 | Fetch | 2,051 |
| 4.4 | Figo | 2,579 |
| 4.7 | Hartville | 164 |
| 4.9 | Healthy Paws | 7,477 |
| 4.9 | Lemonade | 783 |
| 3.2 | ManyPets | 2,153 |
| 4.6 | MetLife | 493 |
| 4.8 | Nationwide | 21,393 |
| 4.3 | Pet Assure | 12 |
| 4.7 | PetPartners | 110 |
| 4.5 | Pets Best | 7,196 |
| 4.3 | Pumpkin | 1,163 |
| 4.7 | Spot | 5,260 |
| 4.9 | Trupanion | 60,297 |
| 4.8 | Prudent Pet | 125 |
Or, you can simply get a fast quote from multiple providers and go from there.
Thinking of insuring your pet?
Get Quotes & CompareGetting to Know Your New Vet: Essential Questions to Ask
Choosing a new veterinarian is an important decision for any pet owner. You want to find someone who is competent, compassionate, and a good fit for you and your fur baby. To help you get the most out of your first appointment, here's a list of essential questions to ask your new vet:
Tell me about your experience with [pet type].
Different vets have different areas of specialization. Some are experts with cats, some dogs, some pocket pets, and some horses. Knowing that your vet has vast experience treating your specific type of pet can bring you peace of mind.
How do you handle emergencies?
You must know what to do in case of a pet medical emergency. Inquire what after-hours policy the clinic has, whether they have on-site emergency care available, and if they have a relationship with any nearby emergency animal hospitals.
How do you communicate with pet owners?
Good communication is key to building a trusting relationship with your vet. Ask how they prefer to communicate (phone calls, emails, online portal) and how often you can expect to hear from them.
Are there any breed-specific health concerns I should be aware of?
Some breeds are predisposed to certain health conditions. Knowing what to watch out for can help you catch problems early and get your pet the treatment they need.
Do you have any questions for me about my pet?
This is a great question to ask because the answer will show that the vet is interested in getting to know your pet as an individual and is willing to listen to your concerns.
Bonus question: Can I take a tour of your facility?
Getting a feel for the clinic's environment can help you and your pet feel more comfortable during your visits. Remember, you’re not just looking for a veterinarian, you’re looking for a partnership. Do not be afraid to ask these questions and any others you can think of. Any vet worth their salt will be happy to answer them. Because the more informed you are, the better equipped you'll be to make decisions about your pet's care! And that should be every vet’s top priority.
Reviews from Google
I’ve had a Banfield wellness plan for a long time and find it to be extremely helpful. I have always been able to contact Banfield and get an appointment easily for my Shih Tzu. While yes your dog is there all day, I trust in the time it takes to thoroughly examine, run test, etc. I love the app where 24/7 you can chat with a vet if needed. I’ve used it successfully. You can tell the doctors care! We’ve always been able to resolve what my dog may have come in for.
posted: 09/11/2023
I have been coming here for about five years. I fully trust my dog's care to Dr. Riddell and have had nothing but great interactions with her and the front desk staff. They clearly care about the health of our dogs and do the absolute best they can with the resources they have. I do wish they were able to see acute care cases sooner (we have typically had to wait 3-7 days) and wish they allowed for in-person appointments rather than drop offs, but I recognize that staffing shortages are a widespread problem nationwide. Hopefully they can prioritize staff hiring and retention as soon as possible.
posted: 09/06/2023
I’ve been a loyal Banfield customer for years with multiple dogs, but this last experience was absolutely atrocious. They are so shortstaffed and take on too many clients that they are unable to help anyone else (still active patients) who do not have a scheduled appointment that day. I was told it would take a week for a doctor to get back to me about my dog and his medication refill. I was lied to multiple times, and overall just had the worst experience I have ever had with Banfield. I will not be renewing my plan and will not be bringing my dog back to this location. It is not worth his health or any reasonable persons sanity to deal with this location. I have tried to contact the corporate office and have gotten nowhere so it would be great if a manager could reach out.
posted: 07/21/2023
The only reason I’m leaving a negative review is because I felt like I was led here under false pretense. I cancelled my previous appointment because banfield was offering free exam with coupon. After my dog was seen they said they don’t honor the coupons. Almost made me not get my dog labs there.
posted: 05/14/2023
We dropped our 8 year old grandson (pit bull) off for his physical. The doctor called with a status update. No issues with the visit. It took 3 tries to make the appointment due to being put on hold for a long period of time.
posted: 07/10/2023
Veterinarians in Richmond, Virginia
Allied Animal Hospital & Pet
7209 W Broad St, Richmond, VA 23294, USA(804) 672-7200
Balanced Veterinary Wellness
5711 Staples Mill Rd #103, Richmond, VA 23228, USA(804) 516-2885
Banfield Pet Hospital
11825 W Broad St Ste A, Richmond, VA 23233, USA(804) 364-0224
Betty Baugh's Animal Clinic
5322 Patterson Ave, Richmond, VA 23226, USA(804) 288-7387
Bon Air Animal Hospital
2749 McRae Rd, Richmond, VA 23235, USA(804) 320-5991
Boulevard Animal Hospital Inc
1 E Belt Blvd, Richmond, VA 23224, USA(804) 232-8951
Broad Street Veterinary Hospital
3320 W Broad St, Richmond, VA 23230, USA(804) 353-4491
Brook Run Animal Clinic
7416 Brook Rd, Richmond, VA 23227, USA(804) 262-8621