Fairfield Veterinary Hospital

Today it was the first time dropping off my pet and the staff so far very very nice I liked it

posted: 06/20/2023

Wish I could give zero stars but worst vet ever Sarah White, non impathetic and rude to my teen daughter. Said unless she paid $600 she could not have her dead pet back. Said pets were luxuries and if she didn't have the money to pay she shouldn't have him. She is 19 year old college student with a full time job that came home to her best friend dying and she wants to scold her on money when her bff died. I honestly don't know how this rude woman sleeps at night. Needless to say my daughter paid her whole bill just to drive off with her dead dog crying. I would never recommend this awful lady to anyone. Pleeeeease don't take your animal here

posted: 07/13/2023

I dont remember the 'exact' month and year...but I best guess maybe 1991 or 1992 ---any way for at least 30 years {give or take--but no more than 30 years} Fairfield Veterinary Hospital, Have taken Care of not one but four dogs in the time we lived in Richmond, Virginia a) Chihuahua b) Poodle c) 'NOT ONE' but two Chow Chow dogs it was with sadness, that on Monday July 24, 2023, "I" personaly have spoke with them in the passing of our 4th dog, and Thank them very much for the service for the past 30 or so years. I also inform them that if I was to get another pet, I would contact them to be my vet 'again'.....good bye

posted: 07/24/2023

I tried my hardest to jump through all their hoops when I first called to schedule an appointment. Went on line, filled out their form, agreed to pay the 60 deposit. They were supposed to call me back within 2 days. They didn't. So I called 5 days later. Had to repeat my card number over the phone 4 times and yeah I got grumpy because they still didn't get it right. This morning I was on the way out the door to go present my card in person for appt tomorrow. The phone rang and it was the 'manager" (who pronounced my name incorrectly after staff and I joking about this yesterday.) She said she had "listened to the call" and they didn't want me as a client because I was too mean to the staff when I was repeating my card number for the 4th time. I don't know if their doctors know they are turning clients away in this manner. I have 3 pets, their loss. My relief. Skins can be thicker or hearing and typing should improve. UPDATE: A few days later: they sent me an email that my dog should come in. This was because I had already jumped through the hoops and filled out the on-line form. Stupid people left my profile active after denying me service.

posted: 06/08/2023

They took very good care of my pet and made me feel very comfortable with their recommendations

posted: 06/06/2023