Banfield Pet Hospital

4 (187 reviews)
12142 Jefferson Ave, Newport News, VA 23602, USA

Hours

Monday 8:00 AM – 6:00 PM Tuesday 8:00 AM – 6:00 PM Wednesday 8:00 AM – 6:00 PM Thursday 8:00 AM – 6:00 PM Friday 8:00 AM – 6:00 PM Saturday 8:00 AM – 6:00 PM Sunday 10:00 AM – 5:00 PM

How to Save on Veterinary Costs at Banfield Pet Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.7 Adoro 11
4.5 AKC 1,798
4.4 ASPCA 12,182
4.9 Embrace 19,907
4.9 Fetch 5,691
4.1 Figo 2,852
4.4 Hartville 182
4.9 Healthy Paws 11,260
4.8 Lemonade 831
4.6 ManyPets 2,414
4.7 MetLife 10,344
4.8 Nationwide 25,431
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,132
4.8 Prudent Pet 2,811
4.7 Pumpkin 3,393
4.6 Spot 11,341
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

Explore Topics

Reviews from Google

4

187 reviews

The employees are nice and very friendly with your pets. They also do a good job at recognizing pets and owners. It is typically pretty busy here whether you call or to in person. They offer pet plans that cover most vaccines/ procedures. The reason for the three stars is because of how busy they are it can be inconvenient to try and ask simple question, whether it is a pet health question or an appointment question. The pet care plan is a little pricey and varies between cats and dogs.

Apr 9, 2023

My baby Lorelei was acting odd yesterday morning and I called them immediately and told me to come on in. They kept her did X-rays and the staff was amazing. She comes home today after an eventful two days and a second appointment this am and banfield definitely made it so much easier for me. Such a great Doctor and staff.

Apr 4, 2023

I love Banfield. They take specials care of my Cat Lilly! I feel like I am their only customer! Lots of TLC happening here!

Aug 1, 2023

I have been to different Banfield locations and was happy enough. But this Newport News location is terrible. The front staff are less than helpful. They will tell you a tech visit for a heartworm test is $50, but when you tack on the facility fees it is $120. Every visit incurs the office visit fee of $60. Even an influenza booster. Tech visits for shots at my previous vet were maybe $35. So basically there are no actual tech visits, since the office visit fee is supposed to include a vet consultation/exam. I will definitely not be coming back to this location if not Banfield all together.

Feb 17, 2023

When checking in for our first visit with our new puppy I was asked about deworming. Of course we want deworming. Services were completed and two days later, worms. Called to verify it was performed, it was not. To receive service I was told I need to pay a new visit fee plus cost of deworming for something they failed to do when asked the first time. Not sure if this is how they push the membership on families or just the regular poor attention to detail/customer service. Would NOT recommend

Feb 11, 2023