Valley Veterinary Hospital

We had an very nice boarding experience last weekend. The staff there, Kaitlyn and Callie, when we picked the dogs (8 years and 13 years old) up, were great! Callie gave us lots of information on how the dogs behaved while they were there. She complimented them and even paid special attention to the 13 year old to be sure he ate his supplements. Thank you so much for your great care. If we are down that way again, we will be sure to board with you. Best regards, Elizabeth

posted: 06/21/2023

My sweet beardie owes his life to her. She didn’t give up, when a another vet did. He is thriving, thanks to her. Also the front office staff are so knowledgeable and professional. So give them all 5 well deserved stars. 💕🫶💕

posted: 07/08/2023

The vet, Daly, was very personable and informative . He could syphasize with me about having a new pup at my age, I'm exhausted hahaha. But emphasized all the pertinent information about the new journey I am currently embarked upon. Many recommendations for the optimal health care of my puppy too. And emphasized what health issues to look for and when. Would I recommend them? yes, will I return, yes I've already made an appointment

posted: 07/13/2023

Did let my dog have his bed, his treats, nor did he have his toy. And on the day I picked him up they didn’t know where his bed was, turns out that left it in the back of the clinic stored away. His eye was red and he had a cut on his eye lid. Overall poor service. I asked if they even let him sleep on his bed and they gave no response. Unsafe and miserable environment for a dog to stay.

posted: 07/29/2023

We bought a puppy at Sylvia Pets!They Are Amazing & was so kind to our family ! And when we bought her they said she had a free check up with Valley Veterinary Hospital . I said ok , we have are own vet but for a check up and a free visit I will take her just to get a check up .. when I walked in the door all you can smell is dog urine & poop with a perfume mixed in .. I was thinking like ok not very clean for a vets office ..The lady at the counter was not welcoming or professional. She asked me who I had .. handed me my paperwork to fill out and ask me to go sit down .I told her I never been here before, I asked where at ? She just pointed in the direction for me to go. And said anywhere. I notice on the paperwork they ask for your full SSN & Driver's License... I told her I'm just here for a check up ,I won't fill out that personal information . So I guess she can't be seen . I would understand if the vet sets up payment arrangements or something ... But I'm just here for a check up .Not a great experience at all for my family ..Our furr baby is family to us .. I told her nevermind we decided not to get a check up.. I will be taking her to our vet . Because a vets office should be clean especially bringing young pups in that are still on first set of shots .. they could pick stuff up from other animals that are being seen. Also not being welcomed plays a huge factor also & then you start wondering how the care will be for your furr baby if they treat you like that .. I would not go to this vets office !

posted: 08/21/2023