Bluestone Veterinary Services

Dr. Tracy is awesome! She is so patient, caring, and compassionate… you can tell she truly loves her calling. Blue Ridge Animal Hospital has lovingly cared for all the members of our fur family for years. The entire staff is excellent and professional and they treat our fur gang like their own.

posted: 10/23/2022

Dr Snively has been an amazing addition to my pup’s medical team. She explained my dogs diagnoses with me and shared with me all of the options that would be best for him. She also was extremely knowledgeable and helpful in helping him lose 30 lbs with educating us on calorie counting and the benefits of having a healthy pup. I can’t wait to see all the great things she will do with the practice.

posted: 06/19/2023

Giving two stars because my first couple of visits went great. The doctors were so nice and worked well with my dogs. However the lack of stars comes with the lack of consideration from the facility I’ve experienced with them just through the telephone. A possible bordatella case in a cat coming from a home with 2 infected dogs in it, and my husband is told WITHOUT the cat being seen “it’s probably just allergies & we can’t get her in until next week anyways” My cat is 6 years old and has never had allergies, and hasn’t been exposed to anything new, EXCEPT bordatella. I understand being booked up, but I was on the phone with them the ENTIRE morning prior to being told & was given no information other than “someone will call me back”. Then they tell my husband they tried to call me three times but it went straight to voicemail, however I was watching my phone like a HAWK for that call back and have no records of the number calling me at ALL. If that WAS the case, I gave them my husbands cell phone number at my FIRST VISIT for that specific reason- and they never tried to call him either. Very disappointed and will be making further appointments elsewhere.

posted: 07/11/2023

Under new ownership in the last 2 months. This place is terrible. 2 1/2 months ago I was charged $50 to make an appointment to have my dog examined. Based on the exam I was quoted a price and promised the fee would be less than $600. I agreed and waited 2 months for the appointment. When I arrived at the appointment they refused to honor the price. “They stated that the previous owner habitually underpriced.” My dog had been suffering for two months. When I asked why wouldn’t you call me and let me know that. The new owner replied “Do you think I have time to look up everyone records.” Disregard all past positive reviews.

posted: 06/02/2023

This was the absolute BEST vet visit I have EVER had, and I have been to multiple practices with multiple animals. From the minute I went into a room, the techs were amazing. So friendly, even got a rug for Jasmine b/c she was worked up and slipping around on the floor. They offered me a bottle of water while I waited for Dr. Tracy! Then, my mind was BLOWN when Dr. Tracy came in and took the time with Jasmine to actually examine her. She got on the floor with her (giving her treats and peanut butter to keep her calm and occupied) and checked her so thoroughly that I almost cried. Jazzy has never been examined so carefully and thoroughly and I can't tell you how much I appreciate the care she got. I am so thrilled with Blue Ridge Animal Hospital and plan to move at least one more of my other animals over to this amazing practice. ***UPDATE: one year later, all four of my animals are now here and I am still JUST as smitten with this amazing staff!!! ❤️❤️

posted: 10/19/2021