Tooele Veterinary Clinic

Michelle Roy

Dr is good and does a great job. Secretaries need to read the book “How to win friends and influence people”. Or anything on how to be nice. They tend to be rude. But if you can ignore them the vet does a good job for spay and neuter.

Aug 9, 2023

moriah davis

I will never take my animals back to this clinic ever again. Every time I have ever been in, I have been very unimpressed. The secretaries are extremely rude and impatient. The Dr. Is rough and does not greet you or take the time to explain anything to you. Today I had the worst experience yet. My dog just had a litter of 8 puppies. It is only her second litter, and so we as her caretakers, are also new at this. The 8th puppy was born at only 4 oz. He is so tiny and frail. We have been doing our best to supplement him with formula in hopes to keep him alive. However, today, I noticed his tummy was bloated and everywhere online says to take the puppy in. I had to wait until my husband got home from work until I could take the puppy in. When I was able to make it in, the clinic was close to closing time and the secretary was extremely rude. I asked if I could see the dr and she told me in a very rude voice that they were completely booked and if I was going to be seen, then I would be charged a walk in fee. I have been a client of theirs before and told that they accept walk ins. So you can imagine how I felt when I was told it would take an additional walk in fee just to be seen. I agreed to pay the fee, but then when I asked her how much the exam fee would be, the secretary proceeded to answer me, very rudely again, that she had no idea and that I just needed to sit down and wait to be seen. She could clearly see I was worried about my puppy, yet she was more concerned that the office was booked out and more concerned about money then about helping a fragile little puppy or treating it’s caretaker like a human being. I just walked out of there, and I will never return. The people who work here, the dr included, have no love for animals and they treat people very indecently. I am telling you all, do not take your animals here!!! Go somewhere else. Anywhere else.

Aug 17, 2023

Megan Sweeney

Unlike the hysterical or heart breaking prices in the Salt Lake valley, his prices are fair and he never charges more than he thinks necessary. He has charged me a “quick exam” fee when I brought one sick dog and the other with what I thought looked like a fungal infection in. He said the fungal infection was dead skin (lol) gave me a cream and he didn’t charge to give her a full exam. Dr. Roundy is an honest vet who tells you when he doesn’t think the outcome will be be beneficial. The reason I chose to use him as my vet; more than ten years ago we brought in a puppy who got stepped on by a mule and his leg was broken. Joe told my father in law, he can set it but it won’t be the same. After suggesting my dad take another Aussie pup that he had in the back my dad declined and said he’ll set it himself (cowboys, am I right?!) Dr. Roundy told him he’ll set but stressed it’s going to give him troubles, and it did, but the Cowboy (also the dogs name) lived a good 12 years with a limp. I’ve been traveling from West Jordan to see Dr. Roundy since. He’s straight forward and to the point, doesn’t suggest bologna tests and x-rays then charge ridiculous sums to find nothing. On the rare occasion, such at my senior dog having to have blood work to verify he’d survive anesthesia to have his teeth cleaned, he put a rush on the results knowing I’m traveling and he doesn’t want me to have to turn around and come back. When I set up a canine first aid kit he gave me suggestions OTC things to buy and wrote down dosage for both of my dogs. The office staff has always been helpful with squeezing me into the schedule, and getting suggestions for at home remedies. They are busy running the office I don’t expect them or want them to rub up on my unfriendly dogs. But they are always friendly and show empathy. I now have two cattle mutts both female and, let’s just say they do not like strangers. They shy away and avoid, then try to herd the unexpecting from behind. When Dr. Roundy walks in his no nonsense attitude demands their respect and they let him do his exam without nipping or trying to roll over. I wouldn’t say every patient is his best friend but what sick animal wants a friend? I don’t care that he doesn’t love up on my animals, they don’t want kisses from a man who is practically a stranger. I just want them to feel better and stop being so whiney!

Aug 12, 2023

tessa espinoza

Two months ago we brought my seven year old Pyrenees here for a torn ACL (an injury I’ve since been told by more empathetic animal experts is a common and treatable injury in large breeds) and Roundy insisted we have her put down. During this visit he violently threw my dog around, dragged her down the hall, yelled at her for not being able to walk on her hurt leg while sedated, and verbally abused my mom. We decided to wait for a second opinion, the earliest available appointment being the following week, but immediately after this visit Willa stopped eating, stopped responding to her name, and could hardly lift her head. The day before Roundy touched her she had a limp but was otherwise in good spirits. She passed away a few days later. I don’t know if it was the trauma of this experience that killed her or if he is truly a veterinary “Dr.Death” as previous reviews claim. What I do know is that her last days were traumatic for her and I will never forgive myself for bringing her to him. I am heartbroken beyond words. Please do not take your babies here, this man and his staff have no love for animals and no empathy for people.

Aug 6, 2023

Anonymous

My 3 month old, rescued puppy was seen by Dr. Roundy the day of adoption. He was incredibly rough with her, leaving her terrified and jumping for me, though we had just barely met. He also trimmed her nails all the way down to the kwiks, causing them to bleed. Instead of reacting to the blood or her yelping, he yelled at me to hold her down. When he administered her vaccinations he went in at a 90 degree angle between her shoulder blades. Since then, I have taken her to another veterinarian who I told about his treatment and they agree it's unacceptable. In addition they have had issues with how things were documented by him. I do not recommend Dr. Roundy. Not only is he rough with his patients but he is incredibly insensitive to their caretakers.

Jul 13, 2023