Fort Hood Veterinary Center

Had two bad experiences. My wife scheduled an appointment for our two dogs though they only scheduled one of our dogs. When she arrived and they told her this they told my wife that she needed to reschedule to have them both seen and that counted as “Two no shows” because she had to reschedule for one dog and make an appointment for two. The second time, more recently, we made an appointment for 1445, I get a call two days prior also confirming that it would be at 1445. No texts or any other confirmations, though when my wife takes the dogs she is told that she was supposed to be there at 1345. This also counted as another two no shows. Honestly you’d be better off going somewhere off post.

posted: 06/04/2025

I've been stationed at Fort Cavazos for nine years of my career and have depended on the on-post veterinary clinic for our pet's needs. The receptionist and nurses have always been great, and this review does not reflect on them. This review is regarding a visit we had on May 13 with Dr. Amador. Our 17-year-old cat wasn't acting like himself, so we decided to bring him in. Without conducting any proper testing, and after simply running his fingers across my cat's face, he said that he showed signs of neurological problems and that his "experience" led him to believe it was brain cancer. I told the doctor that, due to him being a spicy cat, he has to be given gabapentin, which makes his reactions extremely slow. The doctor did not agree with me and continued to mention that he had neurological issues and recommended euthanasia. This was hard to understand; my wife and I were emotionally distraught to hear this. The doctor then mentioned that he could do blood work and an x-ray to see what else they could find. We figured this should have been the first thing he did to determine the issue. The doctor came back saying he ruled out brain cancer, but the x-ray showed he was severely constipated, and the blood work showed he had initial kidney failure. The kidney failure might have affected his reaction time, and that's why he wasn't as responsive. He mentioned our cat needed hospitalization and that they weren't capable of conducting the enema due to it being an overnight procedure. He recommended Austin Veterinary Emergency Services and said it could cost anywhere from $1500–$7000, but his chances of survival were slim and it would be a waste of money. My wife and I told him we needed time to think and weren't ready for euthanasia. All of this was unexpected and extremely hurtful news, and we couldn't follow his recommendation for euthanasia at that moment. I then asked, with tears in my eyes, if there was anything else he could do. He said he could give him a steroid shot and some fluids if we wanted; he felt that could buy us some time to say goodbye. As the doctor, I don't understand how he would ask "if we wanted", he's the medical professional and someone families should be able to trust. Throughout the ordeal, the doctor barely showed any compassion and kept mentioning that our cat would pretty much die if we didn't take him to an emergency vet. On our way out, the nurse who attended us and was great to deal with brought us a list of all the local veterinary clinics in the area. That night, our family was concerned, scared, sad, depressed, etc., with the thought of losing our cat who had lived with us for 17 years. The next day, I called a local vet and explained the situation. They mentioned that an enema was a simple procedure that did not require overnight hospitalization and that they would do their best to see what was wrong with our cat. I brought the paperwork from the FC Vet Clinic, and they were confused by the notes. Our cat was responsive and showed a will to survive. The doctor ran some tests and realized that his kidneys were affected, but the results were not as bad as the doctor had mentioned. They also conducted an urine exam and determined that he had an UTI. They conducted the enema, gave him an antibiotic, and a pain killer shot. Within a week, he was back to normal. He's eating, drinking, jumping on his cat tree, and doing all the normal cat things he was doing. All it took was a doctor with experience to understand and find out what was wrong with him. The cost at this clinic was also not as much as Dr. Amador had mentioned when he said $1500-7000. We're extremely upset with the care provided by Dr. Amador. His ineptitude, lack of knowledge, and lack of compassion almost cost our cat his life. Had we been a family that didn't have any money to see another vet and get a second opinion, we would have decided to euthanize him that day. Families in Fort Cavazos put full trust and confidence in the vets at this clinic, but it's disheartening to see a doctor like him providing advice and guidance.

posted: 06/22/2025

My 14 year old ( 98 doggy years ) Rocco always feels comfortable here at the Veterinary for his check ups.

posted: 05/10/2023

It is a great team that always takes care of our pups!! They are the best!

posted: 03/15/2025

The staff is incredibly caring and professional, clearly prioritizing the well-being of pets over profit. They provided only the necessary treatments at very reasonable prices, ensuring my pet received the best care without unnecessary costs. It's evident that their primary goal is to help animals, and their dedication shows in every aspect of their work. Highly recommend this clinic for anyone seeking quality, compassionate care for their pets. Thank you, Fort Cavazos Veterinary Center!

posted: 07/20/2024