Double Oak Veterinary Medical Center

I can not say enough wonderful things about my experience here. If I could give more stars 🌟 I would. I had my sweet Gracie for only a month when she got very ill. Another vet had missed the diagnosis just 3 days earlier so when I brought her to Double Oak she needed emergency surgery. From the moment we stepped foot into the building we were treated as if we were life long friends!! Dr Watson and her entire staff (Melissa was the awesome assistant) were so caring, gentle and compassionate with me and Gracie. They did numerous tests, bloodwork and an ultrasound right there in office and had a diagnosis very quickly. I am forever grateful for the EXCEPTIONAL love and care Gracie received before, during and after her surgery. I can’t imagine trusting our care to anyone else. I (and Gracie) are patients for life!! You are a blessing!!! Thank you 🐕😊

posted: 08/31/2024

I’ve been a cat owner for 8-9 years, have visited multiple vets, and never had an issue—until I came to this clinic after moving to Texas. If I could give zero stars, I would. If your pet is highly anxious or needs extra attention, I DO NOT recommend this clinic. From the start, I informed staff that my cats are anxious at the vet and need comfort and reassurance to feel safe. Despite this, my experience here was disappointing at every turn. Boarding Issues: When I boarded my cats, I received several calls from staff saying they didn’t know how to handle them. I had to cut my vacation short to pick them up because the clinic claimed they couldn’t watch them. Upon bringing them home, one of my cats had a large bald patch on her back—something I’ve never experienced at other vet clinics. I was also told my cats would no longer be allowed to board there. Grooming and Wellness Exam Problems: Despite my initial experience, I returned for grooming and wellness exams, which I now realize was a mistake. One of my cats was given the highest sedative dose, yet the staff claimed they still couldn’t work with him. I was charged for the sedative anyway. I dropped my cats off at 8 a.m., only to be informed by 12:45 p.m. that services couldn’t be completed and I’d need to reschedule. The vet was unavailable to speak with me because he was “out of the office.” This felt like a complete waste of time and caused unnecessary stress for my cats. Strangely, the cat who was allegedly sedated appeared completely alert and active when I got him back. While I’m not an expert, this seemed odd to me. I was prepared to pay $1,500 for grooming and exams, but it became clear this clinic wasn’t right for us. Based on my experience, this clinic doesn’t seem equipped to handle pets that require extra attention or care. Instead, I believe they focus on overcharging community members for routine services and are not suited for pets with anxiety or challenges when it comes to the vet. If you love your fur babies and need a clinic that truly cares, please look elsewhere. I have found that there are other, more affordable clinics in the area with staff who genuinely prioritize the well-being of your pets.

posted: 12/10/2024

We've been bringing our dogs here for years. Surgeries, allergies, vaccines, boarding and general wellness. We couldn't be happier. You might find a cheaper vet, but you WILL NOT find a better one. The vets, techs, and staff are all friendly, caring and careful. They are about as easy to recommend as is possible. You won't be disappointed.

posted: 12/06/2024

Dr. Wood is the cat whisperer! The staff is so caring and so accommodating. My mother also takes her dog there and has had the best experience. 10 out of 10!

posted: 12/07/2024

I received the best care from Dr. Wood and his vet tech. They listened to all my concerns and questions. They made me feel 100x better and they helped my cat! The front desk staff was also exceptional and so kind. I cannot say enough good things about this clinic.

posted: 09/20/2024