PetWellClinic - West Hills

4.8 (1186)
7329 Kingston Pike, Knoxville, TN 37919, USA

Hours:

Monday: 11:00 AM – 7:00 PM

Tuesday: 11:00 AM – 7:00 PM

Wednesday: 11:00 AM – 7:00 PM

Thursday: 11:00 AM – 7:00 PM

Friday: 11:00 AM – 7:00 PM

Saturday: 11:00 AM – 7:00 PM

Sunday: 11:00 AM – 7:00 PM

How to Save Money at PetWellClinic - West Hills

Schedule Regular Vet Visits

One of the best ways to save on vet bills is to prevent expensive health issues before they develop. By scheduling regular wellness checkups, your vet can detect health issues early, helping you to avoid costly treatments and surgeries down the road.

Price Shop for Pet Prescriptions

Oftentimes our fur babies are prescribed human drugs off-label. Your vet is apt to charge more for these medications than you would pay at your local pharmacy. In fact, big-box or chain pharmacies can offer steep discounts. So it’s best to price shop.

Pet Insurance

Most pet insurance providers will pay between 80% and 90% of the vet bill. You can even get coverage for routine care and things like vaccinations and dental cleanings. If you do the math, you’ll most likely find that pet insurance makes financial sense in the long run as well as gives you peace of mind.

How Do You Choose the Right Pet Insurance Provider?

Pet Insurance Review makes it incredibly easy for pet parents to select an insurance provider they feel good about. You can use our handy comparison tool to get the gist of what a company offers. We’ve also collected over 150,000 reviews of insurance companies from real pet parents like you to rank the top providers in the market. Here is the current ranking of each:

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.4 AKC 895
4.5 ASPCA 12,086
4.9 Embrace 19,706
4.9 Fetch 5,214
4.1 Figo 2,822
4.5 Hartville 179
4.9 Healthy Paws 10,966
4.8 Lemonade 819
4.6 ManyPets 2,413
4.6 MetLife 7,634
4.8 Nationwide 21,418
3.9 Pet Assure 15
4.3 PetPartners 120
4.9 Pets Best 14,634
4.8 Pumpkin 2,984
4.6 Spot 10,639
4.9 Trupanion 58,989
4.8 Prudent Pet 2,631

Or, you can simply get a fast quote from multiple providers and go from there.

Thinking of insuring your pet?

Get Quotes & Compare

Getting to Know Your New Vet: Essential Questions to Ask

Choosing a new veterinarian is an important decision for any pet owner. You want to find someone who is competent, compassionate, and a good fit for you and your fur baby. To help you get the most out of your first appointment, here's a list of essential questions to ask your new vet:

Tell me about your experience with [pet type].

Different vets have different areas of specialization. Some are experts with cats, some dogs, some pocket pets, and some horses. Knowing that your vet has vast experience treating your specific type of pet can bring you peace of mind.

How do you handle emergencies?

You must know what to do in case of a pet medical emergency. Inquire what after-hours policy the clinic has, whether they have on-site emergency care available, and if they have a relationship with any nearby emergency animal hospitals.

How do you communicate with pet owners?

Good communication is key to building a trusting relationship with your vet. Ask how they prefer to communicate (phone calls, emails, online portal) and how often you can expect to hear from them.

Are there any breed-specific health concerns I should be aware of?

Some breeds are predisposed to certain health conditions. Knowing what to watch out for can help you catch problems early and get your pet the treatment they need.

Do you have any questions for me about my pet?

This is a great question to ask because the answer will show that the vet is interested in getting to know your pet as an individual and is willing to listen to your concerns.

Bonus question: Can I take a tour of your facility?

Getting a feel for the clinic's environment can help you and your pet feel more comfortable during your visits. Remember, you’re not just looking for a veterinarian, you’re looking for a partnership. Do not be afraid to ask these questions and any others you can think of. Any vet worth their salt will be happy to answer them. Because the more informed you are, the better equipped you'll be to make decisions about your pet's care! And that should be every vet’s top priority.

Reviews from Google

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Allie Ollis

I cannot say enough positive things about PetWellClinic! My cat, Sabrina, is my whole world and when she got sick, PetWellClinic welcomed us with open arms and treated both of us so well. They calmed my nerves and supported me the whole entire time she was recovering. They are very responsive and will treat your baby like they’re their own. Thank you to each and every person that works there for being so kind and amazing! I will continue to bring my cats here for care. Sabrina says thank youuu as well❤️‍🩹

posted: 10/06/2025

Lori Bridges

I have been using PetWellClinic for several years now…mostly to get annual vaccinations with one of the packages they offer. We arrived just AFTER 6:30 PM yesterday (Wednesday 7/23/25) to I have an Ideal Package performed on my little old lady chunk-of-a-pug, Dahli. I’m so glad that an exam was included with that because I was concerned about a hacking cough that Dahli has been having, and the medication that she had been given (from another vet) wasn’t working anymore. Dr Kristy Hatcher offered a different route which we are currently taking. Time will tell whether this helps or not. Nevertheless, both Dr Kristy and ALL of the staff at the time… Three wonderful young ladies… Were extremely friendly and helpful! I will ALWAYS recommend Pet Well Clinic to anyone who needs their pet’s basic needs taken care of, especially vaccinations, for their fur babies!❣️

posted: 07/24/2025

Kayla Whitson

Wonderful clinic overall, the care has been great and the staff are very kind during appointments. However, I do want to share one concern: the walls have little to no soundproofing, and conversations from the exam rooms can be clearly heard (even outside). On more than one occasion, I overheard negative comments about patients/owners, which was uncomfortable and made me question professionalism. This doesn’t seem to be all staff..just a few...but it does affect trust. I truly appreciate the quality of care here, and I hope the team can be more mindful about private conversations going forward.

posted: 12/25/2025

Rebeckah M

My boyfriend and I took our fur baby this morning due to a scratch in his eye. The vet and vet tech did amazing. They didn’t rush, and I could tell they love animals. They were also very honest and up front with the cost. It was so nice to be able to go on a weekend especially when you work a 9-5. We will definitely be back for normal checkups too. Couldn’t recommend more!

posted: 12/21/2025

Donna Carolyn Tate

I’ve had such great experiences here! The staff are always friendly and welcoming, and I really appreciate how prompt the service is. I love that their prices are published up front so there are no surprises. The facility itself is clean, comfortable, and very nice. Highly recommend…

posted: 08/28/2025