Hardin Valley Animal Hospital

I chose Hardin Valley Animal Hospital because it looked great on the website, and had excellent reviews. I had heard of "fear free" dog training, but not of a fear free veterinarian office. What did that mean to me and my 6-year-old pug? First, the outside entrance is beautifully landscaped and welcoming for dogs. With clean grass and handy bags, big boulders for a last-minute pee. Inside, the office has wood paneling and a lower ceiling, which makes it quieter and less intimidating. The floors throughout the facility are textured, and not scary slippery under paws. The reception staff is welcoming (like they are actually glad you came in) and on three visits now we have been escorted into a warm quiet exam room without waiting in the lobby with other scared animals. The exam rooms do not contain cold, slippery tall metal table, but a lower bench covered with a blanket or towel. Most rooms have pet-calming music playing. My dog and I were so much less anxious by the time the exam began. Every doctor and tech who provided care and consultation for us was just excellent! They go out of their way for the animal's comfort. And they include you in the treatment process, explaining situations and making sure you understand and feel part of the game plan. Check out was fast, smooth and efficient. I couldn't be more happy with my choice to go to Hardin Valley Animal Hospital!

posted: 12/18/2023

We have a very reactive dog who we suspect was abused and/or neglected prior to us finding and adopting her. At our previous vet, she wouldn’t even let the staff go near her. We decided to try Hardin Valley Animal Hospital after learning about their Fear Free Certified Hospital status. My reactive, anxious dog now wags her tail when we walk in to the vet office. Every vet and vet tech we’ve seen here has been kind, patient, and considerate of our dog’s mental health. They take their time with her, and if they are worried that she is possibly having a negative experience, they pause and contemplate whether it’s necessary or beneficial to continue the exam and/or treatments. They return my phone calls in a timely manner and their prices are reasonable. The only negative thing I could say about this practice is that it usually takes several weeks to get in for an appointment… but they’ve been able to squeeze us in where they can for more urgent needs. I can totally understand why they are booked up in advance… We are incredibly lucky to have them in Knoxville!

posted: 12/13/2023

Dr. Moxley is amazing!! We have struggled in the past to get treatment for our boy due to his fear aggression but since going to Hardin Valley he has been treated for everything! Dr. Moxley makes it so easy and stress free for Onyx and for us! She is the most patient and informative vet that I've ever been to. They have my service for life!

posted: 03/06/2024

This is by far the best vet clinic I have taken my dog to. The staff is so friendly and helpful. They try their absolute best to ensure my dog is comfortable throughout the entire visit. They listen to all of my concerns and are knowledgeable when answering questions. I also appreciate their fast response times for pharmacy request, etc.

posted: 12/26/2023

I am most impressed with this veterinary clinic! We had recently has some negative experiences at the vet we had been using for years and decided to give this location a try. I could not be more pleased. We did not wait long to be seen and had been put in a room at our actual appointment time. There was a welcome sign for our pups since they were new patients; it was a nice touch. Every single person we encountered was kind and knowledgeable. The office is extremely clean and welcoming. All services suggested were explained thoroughly and price estimation sheets were provided before any procedures/shots/etc were done. I did not feel rushed, hoodwinked, or as if we were just a number. The vet was patient with all our questions and did not make us feel pressured with scare tactics. I look forward to continuing to use Hardin Valley Animal Hospital for our pets’ care for years to come!

posted: 08/07/2022