Robinson Animal Hospital

Our blind Australian shepard loves the staff at Robinson. It makes her comfortable to visit the vet instead of being scared and reluctant to enter the building. I usually can always get into the clinic same day when calling early for an urgent appointment. Which is more than I can say for any office in my local area. These folks are great with all of my animals. We especially love Dr. Hinkle and so does Ruby.

posted: 12/15/2025

The staff at Robinsons are amazing. We had to have our boy put to sleep in 2023,and we couldn't have asked for more love and compassion, they were so gentle and caring with him. When we got our new baby,Bria they have been her care team since the beginning, she loves them and Dr.Josh Hinkle is the best. I recommend them to everyone who loves their furry babies. Many thanks for all they do for our pets.

posted: 10/22/2025

Robinson Animal Hospital has been amazing at every step of the way from our cats' first vet visits, routine exams and even end of life care for our senior dog. The staff at all three locations show such warmth, empathy and support. Scheduling isn't awful for non-emergency situations and all of the pet emergencies we have experienced were met with expeditious care. I feel like my money has been well spent on my pets care here. Unfortunately vet care is expensive. However the piece of mind from knowing that my fur babies are loved and cared for and that the staff grieves and celebrates each pet's story is simply incredible. I find some solace in the passing of my senior dog because transfering his care to Robinson provided him with pain relief and better days than he had previously been experiencing.

posted: 12/22/2025

Robinson's has such wonderful and caring employees and doctors. We have been to all three locations and have seen 3 different doctors. Each one has been so good with our westies and husky...even getting down in the floor with them. We just saw Dr Hinkle and he was so thorough and compassionate, also have seen Dr Sybers and Dr Knisley who was great also. I would definitely recommend Robinson's. We even bypass our local vets and travel 30 minutes because of how good they have been

posted: 11/24/2025

Dr. Hinkle treated my cat Satan in 2024 and provided excellent, compassionate care. Believing this reflected the standard at Robinson’s Animal Hospital, I returned this year when Satan started showing symptoms of cystitis. Eight days after the first appointment, I lost him. Dr. Kahn (Watauga) was empathetic, patient, and thorough during this visit while Satan was abnormally fractious, and I appreciated her approach. My only feedback is the importance of recommending bloodwork for senior cats before administering a long acting and irreversible medication like Convenia. My experience with Dr. Pissacano (Watauga) was less positive. His tone and wording felt dismissive of my concerns, and essential diagnostics were not recommended before prescribing another medication that may compete with protein binding, Onsior, on top of Convenia which could cause adverse reactions. At my final visit to the People’s Street location with Dr. Presnell, no physical exam was performed before additional medication was prescribed, and again diagnostics were not offered despite Satan’s continued decline. The next day, at a different veterinary practice, significant underlying issues were identified immediately through routine bloodwork. Satan was in critical condition, hospitalized overnight, but did not improve. His prognosis was so poor that I made the decision to ease his passing. I cannot help questioning whether these issues could have been found sooner, or whether they were worsened or caused by medications that should not be given without first confirming organ function. While some providers showed genuine care, and I am grateful to Dr. Hinkle for listening to my concerns and refunding my last two visits, I am deeply concerned about the inconsistent level of care depending on which doctor is seen.

posted: 11/29/2025