Clarksville Veterinary Emergency & Specialty

We have found comfort in knowing we have an emergency vet should the time ever arise. My experience made me not feel real great anymore. My cat had a hole form in her neck from a feeding tube removal complication and had food coming out of the side of her neck. We waited from 9pm-12am to even be invited into the building. We waited 12am-1am in a waiting room without ever seeing any staff. We didn’t leave until after 3am. It was miserable and exhausting. The vet was nice but couldn’t do much for our cat so I was out 6.5 hours of my time and $300. I understand they were not staffed very well but maybe work on that? Going 3 hours without any communication was rough as well. I really hope if our pet is ever in need of life saving care, it’s Monday through Friday during work hours.

posted: 02/05/2024

They saved my bestfriends life!! My pup needed emergency surgery for an obstruction. The entrie staff was above and beyond and extremely professional. Had me in a room immediately and had ultrasound and diagnosis in 15mins. Doctor Nate was amazing, his sense of urgency and kind demeanor, reassured me that Arlo was in good hands. The young ladies at the desk. Special shout out to Ms. Moriah and the young cashier with glasses (sorry forgot her name). You really eased my mind when you came and checked on me and were so dang sweet to my family. I wanted to thank the Doc Miller and Ms. Haley, for calling when you said you would and always answering our questions. Most importantly, full transparency throughout the entire thing. Especially with billing. Absolutely no hidden cost and explained in detail. We can't thank you enough. Now me and my little donut Arlo are resting.

posted: 02/19/2024

Horrible My dog was actively giving birth to her first Litter she had 7 already home and was tired 3 hours past I called and start setting up the process over the phone so my kennel partner took her in I was hand feeding 7‼️ pups my pregnant female couldn’t be seen till I filled out a linked sent to my phone they wouldn’t let me partner fill it out up there in person mind you we live 35 mins away from this place. So once she got enrolled they took her to a room they left her in there by herself barely came to help one of the pups came out struggling to breathe they instantly gave up on the pup Had no oxygen machine no incubator literally NOTHING‼️ luckily I pre ordered BOTH‼️ and had it on standby at home so we was able to save the puppy they had no sympathy ❤️‍🩹 and was worried about MONEY 💰instead of saving and helping animals I was truly disgusted and will never be going back to this place then had the nerve to say “we consider ourselves Gold rated” if that’s the case I’m Rated platinum. The lady at the front desk was SUPPER RUDE AND CARELESS. The only one that was nice was the actual vet. In all we have 13 puppies all the puppies there came home in a Box 📦 with a towel they need people who actually care about pets and they owners my partner was scared crying and nervous to be left alone in a room and have nonchalant people working at a business like this is disgusting 🤮 I have a strong influence and following in my community and I will be encouraging all my other breeders and clients to never go to this place Spent $600 for one of the worst experiences we have ever had. Our regular vet was close so we had two options take a chance at home or take her in. If I would of known it would of went like this then I would of had the full litter at home since I had to incubate one of the puppies anyway and give oxygen. Now she is eating on her own sleeping and pooping 🥹🙌🏽💯‼️

posted: 12/22/2023

The staff were extremely thorough and caring with our cat. The vet (can’t remember her name sorry) provided a detailed observations from her examination and went through all options that were available before letting us decide. The level of professionalism and compassion in this facility sets the standard. These folks helped us through tough time and we’ll use them again. Thank you guys.

posted: 02/23/2024

This animal hospital was completely professional and family oriented. And cared for our little guy Calipari great. Got him through the weekend on a Sunday till we seen our vet during the week. He had a stomach bug that lasted longer than expected but as least we found out here it wasn't poison. They did everything necessary to help our little guy out. I highly recommend them to anyone. They were a big help to getting our little guy well. Also if you have a pet I do highly recommend getting pet insurance because it can get pricey no matter where you go. Whether it's the vet or a animal hospital things tend to mount up. We now have pet insurance and it will be much easier honestly to make payments then how we had to pay out two vet bills and a hospital bill. $1,400 is a lot when you're paying out in three visits in one week, but it was well worth it with our little guy.

posted: 02/21/2024