Banfield Pet Hospital

3.9 (128 reviews)
5135U Sunset Blvd, Lexington, SC 29072, USA

Hours

Monday 8:00 AM – 6:00 PM Tuesday 8:00 AM – 6:00 PM Wednesday 8:00 AM – 6:00 PM Thursday 8:00 AM – 6:00 PM Friday 8:00 AM – 6:00 PM Saturday 8:00 AM – 5:00 PM Sunday Closed

How to Save on Veterinary Costs at Banfield Pet Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.7 Adoro 11
4.5 AKC 1,798
4.4 ASPCA 12,179
4.9 Embrace 19,905
4.9 Fetch 5,683
4.1 Figo 2,852
4.4 Hartville 182
4.9 Healthy Paws 11,248
4.8 Lemonade 831
4.6 ManyPets 2,414
4.7 MetLife 10,299
4.8 Nationwide 25,409
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,114
4.8 Prudent Pet 2,805
4.7 Pumpkin 3,380
4.6 Spot 11,323
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

3.9

128 reviews

Making an appointment is easy however this is not the ideal place to take a cat. I made an early appointment and my cat sat in a cage which got him worked up and he was not seen for several hours later. I paid services that were not completed because the cat sat in a cage and got worked up. Also dog owners were permitted to go back in the exam room but not cat owners. This had happened with three other appointments. I had to switch to a vet that could keep the scheduled appointment. The vet techs were very nice and so was the vet. The problem is with the organizations policies. This was post pandemic so there was no excuse

Apr 10, 2024

I have been taking my baby here for 12 yrs. I have the Banfield wellness plan. I would give them a 4 star. However I did have an additional fur baby and was strong armed by the Wellness plan to the tune of 450 for 1 yr despite having removed him. I verified this policy and told them I was in a financial hard spot due to having a car that was a lemon at the time. They were unmoved. I even tried speaking to a manager 2 to 3xs. No deduction or adjustment was given. I was told it was 'corporate policy'. So, I wasn't pleased with this so called 'corporate policy'. To my understanding there was a recent acquisition, and the customer service has declined after CO vid. Like many things, it is mediocre. I prefer to go to Petco for anal gland expression. But, the grooming was above average at the beginning of the year with a coupon.

Mar 12, 2024

Multiple problems with my visit. I took my newly rescued kitten to the vet and for a general check up and an eye screen. They claim that first exam is free. Now makes sense why, because there is no exam! Paid $150 for an eye screen. They missed my cat having missing patches of hair and ringworm which my whole family ended up getting as well as worms. She is now in quarantine and doing better. Save your money and pass on this place.

Jan 17, 2024

I have been taking my schnauzers to the Lexington location since it opened. I couldn't be happier with the level of genuine love, care and compassion they show to their animals. I have always received great customer service before during and after their appointments with follow up calls. Great place!

Mar 13, 2022

Just started using Banfield, and am very pleased with their operation. Everything from pricing, location, staff follow up and care. They really are a solid selection when it comes to choosing a good veterinarian . Zero Complaints !!! 2 Thumbs up 👍👍for Banfield for 2021. #Munchie #Rolo #Flokie #GOteamBanfield

Aug 22, 2021