Banfield Pet Hospital

Disappointed and Heartbroken by My Experience I brought my 4-week-old kitten to Banfield Pet Hospital in North Charleston after noticing signs of weakness. During the visit the staff said tests including a fecal exam and glucose came back normal, and I was told he was too young for deworming. Sadly, my kitten passed away the very next day — and a large live worm emerged just before his death. I feel that the parasite issue should have been addressed regardless of the test result, as kittens at this age are highly vulnerable. I am disappointed that I left with the understanding that everything was fine and have lost a baby pet as a result. I hope the clinic reviews its protocols for young rescues and considers how critical early deworming is in such cases. I loved and cared for this kitten and feel that he did not receive the protective care he needed at the time of his exam. I share this in the hope that future animals might have a better outcome.

posted: 10/23/2025

Dr.Langermann is the only doctor I trust with my animal. I know she will do a thorough work up on my dog and I know I can trust her medical advice. It’s very comforting to finally have a vet that I truly trust

posted: 10/29/2025

Absolutely best Vet office! Just get the insurance plus plan it’s so worth it. I know a lot of people who were trying to talk me out of taking my pup to Banfield I am glad I didn’t listen and glad I trusted my intuition. I go to the North Charleston location since it’s the closest to me but so far nothing but great things to say about the staff and the hospital itself. The waiting area and waiting rooms are clean! They allow you to see your pet via the window at the door and are extremely helpful when I ask them so many questions. They are patient with me as I have a thousand questions about my pup. They have a variety of puppy clothes! Toys, Chi shampoo!!!! The best. They have toothpaste and toothbrushes for small puppy’s this store has it all. Well maintained and cleaned I have zero complaints.

posted: 05/05/2020

My pet was with them for 11 years. The staff was excellent. We are now in Myrtle Beach SC. Our Banfield is. Now N Myrtle Beach SC. Their staff is also great.

posted: 11/05/2025

I can’t say enough terrible things about this place. Our first visit I told the vet I’d never had a cat before I didn’t know what to do, her only response “it’s a cat, they’re easy” Then she told me he didn’t have worms but a tech came in with medicine and she said “oh maybe he does” uh hello? Today we were 15 minutes late, a long time I agree, but I called twice and no answer “people have work to do” right but Sally and Sam (made up names) were up front just giggling doing nothing so surely SOMEONE could have been bothered to answer. I still don’t know if my cat has worms, he still has diarrhea. The only feeding information I have is off google and I still don’t know how to own a cat. This office is useless. Both times I’ve gone the front desk has no idea what they’re doing and always have to ask for help. I wouldn’t recommend this place or that terrible “Dr” to my worst enemy.

posted: 08/13/2025