Banfield Pet Hospital

3.9 (193 reviews)
7620 Rivers Ave Ste 120B, Charleston, SC 29406, USA

Hours

Monday 8:00 AM – 6:00 PM Tuesday 8:00 AM – 6:00 PM Wednesday 8:00 AM – 6:00 PM Thursday 8:00 AM – 6:00 PM Friday 8:00 AM – 6:00 PM Saturday 8:00 AM – 5:00 PM Sunday Closed

How to Save on Veterinary Costs at Banfield Pet Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.7 Adoro 11
4.5 AKC 1,798
4.4 ASPCA 12,182
4.9 Embrace 19,908
4.9 Fetch 5,702
4.1 Figo 2,852
4.4 Hartville 182
4.9 Healthy Paws 11,266
4.8 Lemonade 831
4.6 ManyPets 2,414
4.7 MetLife 10,372
4.8 Nationwide 25,434
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,135
4.8 Prudent Pet 2,812
4.7 Pumpkin 3,396
4.6 Spot 11,354
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

3.9

193 reviews

Disappointed and Heartbroken by My Experience I brought my 4-week-old kitten to Banfield Pet Hospital in North Charleston after noticing signs of weakness. During the visit the staff said tests including a fecal exam and glucose came back normal, and I was told he was too young for deworming. Sadly, my kitten passed away the very next day — and a large live worm emerged just before his death. I feel that the parasite issue should have been addressed regardless of the test result, as kittens at this age are highly vulnerable. I am disappointed that I left with the understanding that everything was fine and have lost a baby pet as a result. I hope the clinic reviews its protocols for young rescues and considers how critical early deworming is in such cases. I loved and cared for this kitten and feel that he did not receive the protective care he needed at the time of his exam. I share this in the hope that future animals might have a better outcome.

Oct 23, 2025

Dr.Langermann is the only doctor I trust with my animal. I know she will do a thorough work up on my dog and I know I can trust her medical advice. It’s very comforting to finally have a vet that I truly trust

Oct 29, 2025

Absolutely best Vet office! Just get the insurance plus plan it’s so worth it. I know a lot of people who were trying to talk me out of taking my pup to Banfield I am glad I didn’t listen and glad I trusted my intuition. I go to the North Charleston location since it’s the closest to me but so far nothing but great things to say about the staff and the hospital itself. The waiting area and waiting rooms are clean! They allow you to see your pet via the window at the door and are extremely helpful when I ask them so many questions. They are patient with me as I have a thousand questions about my pup. They have a variety of puppy clothes! Toys, Chi shampoo!!!! The best. They have toothpaste and toothbrushes for small puppy’s this store has it all. Well maintained and cleaned I have zero complaints.

May 5, 2020

My pet was with them for 11 years. The staff was excellent. We are now in Myrtle Beach SC. Our Banfield is. Now N Myrtle Beach SC. Their staff is also great.

Nov 5, 2025

I can’t say enough terrible things about this place. Our first visit I told the vet I’d never had a cat before I didn’t know what to do, her only response “it’s a cat, they’re easy” Then she told me he didn’t have worms but a tech came in with medicine and she said “oh maybe he does” uh hello? Today we were 15 minutes late, a long time I agree, but I called twice and no answer “people have work to do” right but Sally and Sam (made up names) were up front just giggling doing nothing so surely SOMEONE could have been bothered to answer. I still don’t know if my cat has worms, he still has diarrhea. The only feeding information I have is off google and I still don’t know how to own a cat. This office is useless. Both times I’ve gone the front desk has no idea what they’re doing and always have to ask for help. I wouldn’t recommend this place or that terrible “Dr” to my worst enemy.

Aug 13, 2025