Brimfield Veterinary Services

The doggy dentist and their staff took care of my little 10 year old teddy like he was their own. They also took care of me, making sure that I knew how to care for Teddy after taking him home.

posted: 04/16/2025

Vet cares more about money than the well-being of her patients. Despite our puppy being seen less than two weeks ago, she refused to dispense necessary medication, choosing to let our puppy’s condition deteriorate until we could attend their limited walk-in hours to be seen by a tech. She lacks basic bedside manner. Avoid this place like the plague. EDIT: Here’s a quick update that goes to show how subpar this place is, since they’re trying to defend themselves in their response. We took our puppy elsewhere, and were informed immediately that she was never on the appropriate dosage of the medications prescribed. They were genuinely CONFUSED by the treatment plan from Brimfield Vet Services. This vet made our puppy WORSE, and then refused to dispense any medications to help improve her condition for the time being until she could be seen. We came here because we couldn’t get an appointment anywhere else, and we have been regretting it since. Like I said, avoid this place like the plague. :)

posted: 03/11/2025

So, I had to bring our cat to the vet but couldn't get an appointment for a week at our normal veterinarian office, however, we found Brimfield. We called and we're told they do take walk in cases, but at certain times. I made the trip out to them and waited in the parking lot and called them at 1:30 when the began taking the afternoon walk-in cases and organizing them. I was asked to wait outside until I received a call back. The call came back to me minutes later saying they were ready for me and my pet, and to come inside. I was brought immediately into an exam room where the tech weighed my guy, gathered all the information and asked that I wait while the doctor examine my cat in another room. Dr. Janelle Gottuso, came in and explained the issues that were being faced and I absolutely agreed to the treatment. I was asked to wait while they treated him and I chose to wait in parking lot. I was then called as soon as his treatment was completed and I was asked to come back in to pick him up. Dr. Gottuso and her staff were amazingly professional and courteous and they made me feel absolutely comfortable the entire time I was there. The treatment, understandably expensive, was more affordable than Pittsburgh. (where I moved from) I would recommend them to anyone that needs a veterinarian, any day of the week. They are Very Caring people. Oh, if you read this far, did I mention, this all took place in a little over an hour from start to finish? If you need a veterinarian, go there.

posted: 08/29/2024

Took my cat in on a Wednesday and picked up her ashes the following Wednesday. Absolutely unexpected death. The vet said she had trouble breathing while getting x-rays and passed away a few minutes later. I was charged $300 for x-rays while she arrested. I thought the charge may have been a mistake but was told since the service was performed, I have to pay for it. I still don't know what the x-rays showed or what exactly happened in the back. The people involved have been "too busy" to answer questions. The office manager said the vet would not reimburse me for the x-ray, but instead offered to pay for a memorial trinket. Thanks, but no thanks. I would never recommend Brimfield vet to anyone.

posted: 02/05/2025

This is the first vet my 7y/o dachshund actually walked into. Normally she gets out of the car and runs in the opposite direction. I like the first come first serve method. Staff was very friendly and the place just has good overall vibes. Ended up being diagnosed with a luxating patella on one leg. Spent a lot of time actually talking to techs and the doctor herself. Very thorough explanation of everything and not pushy. Very reasonable prices with our visit too. 10/10 would recommend and will be back

posted: 07/31/2024