Happy Valley Animal Hospital

4.8 (220)
6127 Happy Valley Rd, Verona, NY 13478, USA

Hours:

Monday: 8:30 AM – 12:00 PM, 1:30 – 5:00 PM

Tuesday: 8:30 AM – 12:00 PM, 1:30 – 5:00 PM

Wednesday: 8:30 AM – 12:00 PM, 1:30 – 5:00 PM

Thursday: 8:30 AM – 12:00 PM, 1:30 – 5:00 PM

Friday: 8:30 AM – 12:00 PM

Saturday: Closed

Sunday: Closed

How to Save Money at Happy Valley Animal Hospital

Schedule Regular Vet Visits

One of the best ways to save on vet bills is to prevent expensive health issues before they develop. By scheduling regular wellness checkups, your vet can detect health issues early, helping you to avoid costly treatments and surgeries down the road.

Price Shop for Pet Prescriptions

Oftentimes our fur babies are prescribed human drugs off-label. Your vet is apt to charge more for these medications than you would pay at your local pharmacy. In fact, big-box or chain pharmacies can offer steep discounts. So it’s best to price shop.

Pet Insurance

Most pet insurance providers will pay between 80% and 90% of the vet bill. You can even get coverage for routine care and things like vaccinations and dental cleanings. If you do the math, you’ll most likely find that pet insurance makes financial sense in the long run as well as gives you peace of mind.

How Do You Choose the Right Pet Insurance Provider?

Pet Insurance Review makes it incredibly easy for pet parents to select an insurance provider they feel good about. You can use our handy comparison tool to get the gist of what a company offers. We’ve also collected over 150,000 reviews of insurance companies from real pet parents like you to rank the top providers in the market. Here is the current ranking of each:

Top Pet Insurance Providers of 2024
Rating Provider Total Review
4.4 AKC 889
4.7 ASPCA 11,409
4.9 Embrace 14,230
4.9 Fetch 2,045
4.4 Figo 2,578
4.7 Hartville 164
4.9 Healthy Paws 7,477
4.9 Lemonade 783
3.2 ManyPets 2,153
4.6 MetLife 493
4.8 Nationwide 21,392
4.3 Pet Assure 12
4.7 PetPartners 110
4.5 Pets Best 7,196
4.3 Pumpkin 1,163
4.7 Spot 5,259
4.9 Trupanion 60,296
4.8 Prudent Pet 125

Or, you can simply get a fast quote from multiple providers and go from there.

Thinking of insuring your pet?

Get Quotes & Compare

Getting to Know Your New Vet: Essential Questions to Ask

Choosing a new veterinarian is an important decision for any pet owner. You want to find someone who is competent, compassionate, and a good fit for you and your fur baby. To help you get the most out of your first appointment, here's a list of essential questions to ask your new vet:

Tell me about your experience with [pet type].

Different vets have different areas of specialization. Some are experts with cats, some dogs, some pocket pets, and some horses. Knowing that your vet has vast experience treating your specific type of pet can bring you peace of mind.

How do you handle emergencies?

You must know what to do in case of a pet medical emergency. Inquire what after-hours policy the clinic has, whether they have on-site emergency care available, and if they have a relationship with any nearby emergency animal hospitals.

How do you communicate with pet owners?

Good communication is key to building a trusting relationship with your vet. Ask how they prefer to communicate (phone calls, emails, online portal) and how often you can expect to hear from them.

Are there any breed-specific health concerns I should be aware of?

Some breeds are predisposed to certain health conditions. Knowing what to watch out for can help you catch problems early and get your pet the treatment they need.

Do you have any questions for me about my pet?

This is a great question to ask because the answer will show that the vet is interested in getting to know your pet as an individual and is willing to listen to your concerns.

Bonus question: Can I take a tour of your facility?

Getting a feel for the clinic's environment can help you and your pet feel more comfortable during your visits. Remember, you’re not just looking for a veterinarian, you’re looking for a partnership. Do not be afraid to ask these questions and any others you can think of. Any vet worth their salt will be happy to answer them. Because the more informed you are, the better equipped you'll be to make decisions about your pet's care! And that should be every vet’s top priority.

Reviews from Google

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kat
kat

Just recently our dog was neutered and also had a gastropexy. I got the call that he was done but he would have to spend the night and that it was their policy. The vet tech on the phone said there were cameras and if something went wrong, the vet was near by to go in and care for the pets. I disagreed with this policy and wanted to bring my dog home since I would have eyes on him 24/7 compared to a camera and they refused. I was not rude nor mean on the phone and said I was more than comfortable watching him due to my medical background. They still said no. I nicely said ok I just can’t guarantee we will stay there as I disagree with this policy. I was told even if he was simply just neutered he would have to spend the night because that’s their policy. Now If they said the surgery was more complex than expected or something had happened I would understand keeping him, but this was not the case. Now In Reality I was looking to switch anyways due to the long drive of 30 minutes every time we needed our dogs to be seen (hr round trip), but this experience just made me switch earlier. 2 days after his surgery I called to get his files transferred over as I can’t make an appointment for my dogs as new clients at a different vet without them. Our appointment was far out because I knew we still had to do post op and get his staples removed with Happy Valley who did his surgery. My husband called to schedule his post op and staple removal and they basically told him our dogs were no longer their patients and they will give him a staple remover and I can remove them since I was a nurse and felt comfortable. So they won’t trust me to care for my dog after surgery but they trust me to take out my own dog’s staples lol. Now being a trauma/Surgical ICU nurse at a level one trauma center for 5 years, an OR nurse for 3.5 years and a pre/post op nurse currently with my doctorates, I feel more than comfortable doing so since my entire career I’ve cared for the sickest of the sick and the most complex surgical patients but that’s besides that point!! They literally tell me I have to remove the staples but yet I can’t bring my dog home and care for him 5 + hrs after a routinely performed procedure. I called our new vet and told them what they told my husband and they kindly said absolutely no problem we will take care of you and got me in at the 10 day mark to remove them. Even though I would have been more than happy to do so myself, I need to have a vet established for my dogs as it’s not appropriate nor responsible as a dog parent to not have a vet readily available if needed. Happy Valley apparently doesn’t care for patients after their files have been transferred, didn’t even bother to ask when their appointment was scheduled so a transition of care could be established, even though they know a new appointment may not be able to be made for a few months. I felt as if they just abandoned them and clearly took offense to me wanting to switch even though it had nothing to do with their care just simply their policy. Three out of four vets I called don’t keep their dogs overnight for being fixed or a gastropexy because they are routine outpatient surgeries for dogs. Our new vet ensured me this was 100% not a policy they had, they are just a few miles away from us, and have great reviews which is why I switched. If Happy Valley didn’t just do a double standard I probably wouldn’t have written a review, but to say your ok with me removing the staples and will give me the device to do so, yet won’t trust me to care for my dog after a routine surgery is just not ok with me.

posted: 08/22/2023

Tracy Niles

They are a vet with true hearts for our fur children. They know all of their name and show them the respect , kindness, care and love as we do. You could not ask for more. Their hole team,staff are like family to us. God bless each and everyone of them.

posted: 12/29/2021

Lizzy Bortle

Good job Happy Valley you vaccinated a sick dog for rabies, and now a family mourns the death of their beloved pet. Pure ignorance and negligence. Shame on you.

posted: 05/25/2023

Teresa Chick

They are very kind and compassionate. The best around!!

posted: 09/18/2023

Michelle Parry

It was time to say goodbye to my baby of about 17yrs. Mike and the staff got me rite in that morning. I was a mess saying goodbye to my cat. Everyone there was so nice and helped me thrue an impossible time. I don't know what I'd do with out them.

posted: 08/05/2018