Fur and Feathers Veterinary Care

We absolutely love the team at Fur and Feathers. Very professional, never had a bad experience, and incredibly grateful for the times they’ve gotten our cats (Sammy and Avalon) in on short notice. Avalon adores the staff and we’re going be sad to leave since we are moving out of the area. Highly recommend!

posted: 07/13/2023

We just got our new pup from the Humane Society and my karate teacher recommended Fur and Feathers. He said they treat you like a human and don’t talk down to you like some vets have done. From the time I walked in to the time I walked out, the entire staff made me feel as if we had been there for years as patients and treated with explanation what ever they needed to do. I’d say if you can get your pet in, make the appointment. It’s one decision you won’t be disappointed about!!!!!

posted: 03/23/2023

I have been taking my dog here for about 2 years and have always had a good experience with routine care and other additional needs/concerns. My mom also has taken multiple pets to them as well and has had the same experience. All staff have been friendly, kind and compassionate. Yesterday, however, I feel they went above and beyond for my baby. It was a Friday some time after 3 PM that my girl got bitten by another dog. I cleaned her up and after looking at her wounds was concerned that she needed additional treatment because there just seemed to be so much blood. Around 3:45 I called Fur and Feathers and the receptionist who took the call asked a few questions about her wounds, spoke briefly with someone and then, after I had said I only live about 10-15 minutes from their office at that point, I was told to bring her in and they would clean her up and take a look. Dr. Personett examined the wounds, the techs cleaned her up, we were provided with carprophen for her pain, given a script for an antibiotic and were walking out of their office around 4:30 PM. I was prepared and more than willing to pay a couple hundred for this visit but was shocked that for the cost of care and pain med I was only charged $106 despite the short notice and emergency (albeit mild) nature of the visit. I know that timing was on our side with this since it occurred during normal business hours and we live close by but I am still amazed. Everyone was so kind and compassionate with my dog and as we were being led into an exam room I was also asked if I was okay and Dr. Personett was kind enough to validate how scary a dog fight can be as I was still a bit shaken up while there and blaming myself. 5 stars and more for this wonderful group of humans spending their days caring for our babies and I'm sure enduring horrendous treatment by other humans despite devoting their lives to the care of animals. Will recommend them to anyone who will listen!

posted: 03/25/2023

Recently, one of my birds has been sick, and his condition declined a lot overnight last night. We hadn’t been able to get him to a vet because we live quite far from any avian vets. We called this morning and they were able to get us an appointment within 3 hours. We brought him, and we were waiting outside for a while after our first call, but we called again and they immediately took us in, no problem. He ended up having to be put down, but the staff were incredibly compassionate and caring. They assuaged many of my fears and regrets and gave me very good advice. I’ve brought birds here before and they’ve always been lovely. Thank you so much to their team for helping me through this. Edit: I forgot to mention that the vet did everything she could to lower the cost. It was very appreciated. She was wonderful.

posted: 02/17/2023

My original review is not listed anymore unfortunately but I cannot sit back and not say anything after I saw someone recently reviewing the care their Guinea pig received. I wanted to say I went through a very similar situation with my bunny 2 years ago after he was under the so called care of this place. He too dramatically lost weight, received substandard care and timely attention was not a concern he ultimately died after much time wasted and utter neglect. Unlike you though, after he passed on, I was told x rays bloodwork and things such as IV fluids were not done here which now I know is not the case and that this place pretty much expects the owner to ask for referrals, or so I was told it was my responsibility to have asked which is inconceivable after just losing my bunny, the blame for his death was basically shifted to me. After my bunny’s death, I learned of a new practice who sees exotics who has been caring for my current adopted bunny and she receives excellent care that goes absolutely above and beyond. Unfortunately this place didn’t exist when my other bunny was alive. Milo was only treated for one thing and not given pain relief until his very final month of life which is sickening, his ear infection went untreated and was a result of his nose and chest infection not being treated appropriately. I left many times without medicine for him and was basically told they can’t do this or that for him all of the time. If you would like to reach out to me, please do, as I don’t want to see the same thing happen again and again and regretfully I see it still is, they certainly can’t say the pandemic is the cause for delays this time. This is exactly why things need to be treated aggressively from the very onset before things like weight loss start happening and the pet is in an even more vulnerable position than they began with. Time is imperative from the very moment it begins. My Milo ended up with a very resistant bacteria and more than likely an ear abscess which are difficult but not impossible to treat in rabbits my current bunny had to have a reoccurring abscess surgically removed 3 times in combination with different antibiotics long term to get to the root of it. Ruptured ear drum, deafness, loss of balance, rolling, facial paralysis, weighed just 3 pounds when he passed despite eating critical care perfectly fine. This facial paralysis led to him not even being able to drink on his own which was also laughed at by this vet as I was told he couldn’t drink from a straw, disgusting. They took nothing I said seriously. I can’t even bare to go on anymore about what happened to him and the things that were said to me because it was truly horrible, it was a senseless death. So if you would like to get in touch with me please do, my email is cassie119300 at hotmail dot com and I hope your Guinea pig is doing ok. In response to you Wittner, No that did not happen, no that was not said until after he was gone. It was possible to do a culture and x ray early on which was when the ear infection was visible with pus for months prior and the choice made was to not do anything for that, not diagnose acknowledge or treat it and that's what really matters here. For what reason this was done I will never understand and an answer has never been given. May I remind you, you were still able to send a culture out the week before he passed on, though, just not the rest right, or normal bloodwork that all pets require anyways and which is always done before they are put under for any procedure, you'd be crazy not to. I think it's time to consider not dealing with exotics anymore. As for the Cornell bit I won't even go there as I know the real truth regarding that, don't forget you told me you would have referred me at the time if I had asked, see for yourself, refer to that email. I also love how Milo's records said he had rare bacteria well before the culture took place, Can we get serious. Milo knows, you know, probably some staff members, and I know the truth and there's no getting around that, not ever.

posted: 06/05/2023