PetVet Vaccination Clinic

Yesterday, I used Pet Vet for the 4th and last time. The experience was terrible. In the past, it was first come, first served where all services were provided efficiently and the line moved along quickly. This time it was first pre-registered, first served no matter when you arrived. The Pet Vet team arrived 1 1/2 hours late and once there it was chaotic, unorganized. with long wait times. The Vet and assistant had long pauses between clients - a total misuse of their time. The vet came from a clinic in another state and the other 3 came from a clinic hours away. So no wonder they were late - the pre-registration virtual line process was very time consuming. It made them late for us and even later for the location after us. The scheduling of your team's locations is abysmal. Three team members were great but the 4th yelled at us alot and was just miserable. The time from my arrival to being served was 3 hours. The most I ever spent in the past was 1 hour. Giving 1 star only because I can't give a negative rating.

posted: 04/06/2025

Long line but excellent service. Rabies shot was delivered quickly and without incident. Thank you.

posted: 01/26/2025

Dr. Rebekah Kane and her team provided excellent care to our 14 year-old cat Marley during his diagnostic visit. After several disappointing visits with local full service vets in the Utica area, we decided to make the 45 mile drive to PetVet in New Amsterdam before taking Marley to Cornell 's Vet School's clinic. At PetVet, for $105, Marley received a full checkup, blood and stool analysis, and superb follow-up by Dr. Kane regarding his overall health, condition of the chronic kidney issue she detected, and detailed recommendations for changes to his diet. Of the last 4 vets Marley has seen, Dr. Kane was the only one who did not urge us to have his teeth removed, pointing out that the redness of his gums was not an infection, rather that his gums had grown to protect him from any disease entering through his of dental cavities. Marley will be having periodic health visit at PetVet New Amsterdam with Dr. Kane and her team. It would be great if PetVet would open a Wellness Center in Utica. Judging from reviews, we're not the only pet owners in the area who are unhappy with our local full service vet practices.

posted: 09/29/2020

Brought 3 dogs in at once. The staff was great very informative and patient. Will def be going back Also want to mention that they were ALL pit bulls and we were never asked to leave. There were a lot of other dogs there as unfortunately they are only open 2 days. There was a couple of dogs that were really aggressive towards the other dogs that were there and were asked to wait outside or to go for a walk while they wait but they were asked very nicely and were seen as soon as it was their turn.

posted: 08/11/2022

We truly love bringing our two long-haired Chihuahuas to PetVet. 🐾 🐾 The staff and vets are always extremely knowledgeable, caring, friendly, and loving to our fur babies. It’s also a plus, that they are close to home and reasonably affordable! Unlike, bringing our dogs to the veterinarian’s office, which always seem to wallop us with an outrageous bill afterwards, and push extras. You get what you want and need for your pets at PetVet. I truly hope our Amsterdam NY PetVet remains open and doesn’t close.🙏🏻

posted: 08/31/2022