Animal Care Center of Pahrump

desertnymph58

We brought our cat Carl here because he had blood in his urine. Other than that, he didn't act like he was sick. The assistant that took our information did not accurately document the information we gave her. We left our cat Carl there for several hours while we waited for a call from the vet (Dr. Wallace). He finally called and stated what would have to be done, but told us that the problem would recur. He had already told us that Carl would require a special diet. During the call, the vet said that putting Carl on the diet would be a problem because we have 9 other cats. We had already figured out how we would accomplish that. The vet pretty much pushed us towards euthanasia. A couple of days later, I returned to pick up our pet carrier and the medical documents. This vet had judged us based on the fact that we had ten cats. He mentioned this in the middle of what was the "subjective" section of the report: NOTE: They have 9 other cats! This vet did not document our telephone conversation accurately or completely. Had he taken the time to listen, we might still have Carl. This vet did not consider the fact that even though we had ten cats, I noticed that Carl had a problem and brought him right in. He judged us based on how many cats we have. It is apparent in what he wrote in the report. I'd like to note that most of our cats are rescues. One of them we've had since he was a kitten. He is almost 20 years old. I will not take any of our cats there again.

Oct 30, 2021

Sammie Girl Ciaramitaro

Dr. Cook and staff are amazing. They are very compassionate and made our visit very comfortable, we had to put our family fur baby down due to old age! They even do cremation there!

Jun 4, 2023

Tim Dunlap

This was a routine shot appointment for our dog. We arrived on time we were greeted very nicely, checked in quickly, only waited five minutes for the assistant to take us back to the room. Less than five minutes for the vet tech to arrive in the room confirm what was needed that day & verify we had no other concerns. She did a cursory check of our dog, all the while being super affectionate to our dog, and very friendly with us. Once, again, less than five minutes later, the actual veterinarian arrived in the room again confirmed what was needed for the day. Did another cursory check on our dog gave her the shots confirmed that we had no other concerns and we were on our way out. Check out, was as easy as check in and I feel prices are fair and reasonable.

Jun 20, 2023

Rhonda Ross

They were able to see my favorite fur nephew Kush, a 74lb American Bully in the ER as a walk in. He was in really bad shape! He wasn't eating, sleeping or able to go out and use the restroom! He couldn't really walk he was in soo much pain he couldn't even lay or really sit without crying in severe pain, his front legs were giving out on him.. The poor baby would go face first when they did, if, I couldn't catch him first! They explained to me that it was a Severe pinched nerve an showed me where it was. They gave him meds an said 2 to 3 weeks bed rest, after 4 days he was able to use the restroom, some what and had started to eat a little , but the pain was still intense for him. I called them back an with further instruction they increased his nerve Blocker which did wonders for him! We are now on week 2 of 3 an he is almost back to his old ornery self!! It's so hard to keep an active dog on bedrest.. Especially when he couldn't go rest in the kennel because it caused him more pain... The only alternative if he didn't heal on his own was Invasive Surgery!!! I just want to say Thank you to the whole team, You are All Awesome an so understanding and Compassionate about our fur babies!!!! We are so Greatful! ❤❤❤

Aug 6, 2023

Tina Athow

This VET clinic is by far the best! Very caring and willing to address any concerns you may have about your pet. The staff up front is also awesome!! Definitely would recommend these wonderful humans to care for any of my babies. Good job guy's

Aug 14, 2023