VCA Desert Inn Animal Hospital

Ana Santos

This is my to go vet clinic. Right by the house. I take my 3 dogs and 2 cats there. Everyone is friendly and never had issue. They also helped put to sleep my dying Kitty of 19-20 years of age. It was difficult, but I appreciate them for their assistance.

Dec 17, 2023

Rick Brown

Service...Broken Dew Claw. Cost $300. Called Mon @9am. Had appointment @10. Front desk staff were friendly and efficient. Vet didn't make any impression. Even seemed offended when I told her what I wanted done before she could explain it to me. Whatever, this is 3rd time my poor pup broke a nail. From outta town and was an emergency. Thank you to the sweet woman who gave us a blanket for the Uber.

Dec 10, 2023

Jess Scanlon

I took my two cats to this vet back for their annual visit back in December. For one of my cats, I asked them to listen to her heart because there may have been a murmur when she was younger. They listened and sent her home saying her heart sounded fine. 3 hours later they called back and said she did have a gallop sound and that she would need to come in for an x-ray ($400+) and then an echocardiogram ($1000+) I did my own research and decided an x-ray was a waste of time and money so I took her directly to a cardiologist to get checked out. Cardiologist said she was absolutely perfect and they could not hear anything out of the ordinary. The cardiologist was only $900. My second cat has a bit of a behavior problem (biting vet techs). He needed to be sedated for his routine blood work and urine analysis. When I came to pick him up 5 hours later, he was still pretty deeply sedated. I called the vet asking him why he was still zonked because he’s usually better by now. They said he’d be fine in 24 hrs and that they gave him a “kitten cocktail”. I spent 24 hrs laying with him on the floor because everytime he’d walk, he’d fall over. After 24 hrs he became increasingly aggressive, growling and hissing all the time, attacking my other cat (which he had never before), attacking me, freaking out at every shadow and sound. Very much symptoms of PTSD. I gave him a couple of weeks to see if he tempered out before I called the vet back. They said that they gave him a heavy dose of ketamine to sedate him and maybe he was having a reaction. They would do more research. 2 weeks later they called me back to say it probably wasn’t the ketamine and it was just my cat, but they’d be happy to bring in a behaviorist for him ($$$$). It’s been 2 months now and nothing has changed. My cat is permanently traumatized now. He spends most of everyday locked up in my second bedroom because he won’t stop attacking, growling, and hissing. I can barely pet him or pick him up anymore. I’ve had him for 9 years, since he was 4 weeks old and bottle fed, and I feel like I’ve lost a child— he’s a completely different cat. My sister is friends with a lot of vets who believe (without seeing him because I can’t take him anywhere) that he suffered from “dysphoria” while waking up from an excessively high dose of sedation and that he does have PTSD. Leaving me with the options of staying like this or affording a behaviorist. Not to mention he needs a teeth cleaning and I can’t get him into a carrier at all. I’ve had cats for my whole life. And 4 in my adult life where I was responsible for the vet visits. This is absolutely insane and I have every right to believe that these vets do not care about your animals. Just about money. And BY THE WAY everything here costs twice as much as any other vet I’ve been to. My vet visit (2 cats, 2 vax, blood, urine, sedation) cost me over $700. Think twice before subjecting your fur babies to this vet.

Feb 4, 2024

Ty W

I am absolutely thrilled that a good friend recommended this location. Originally it was because our dog died while we were out of town and they were hosting our dog at their home. The staff was so understanding and kept our dear one so we could travel home and say our good byes. They then took care of everything at an affordable rate and keepsakes. We didn't know then that we would be inheriting a new dog only a month later due to a death in our family of an uncle who had a 2 1/2 year old Whoodle! Well, we new exactly where we wanted to have her cared for and that's here at VCA Desert Inn. We have boarded her here and she loves it. We also always get her nails trimmed and grinded here. She comes out as happy as can be. The staff members are caring people who shows lots of love to all animals. The all seem to love working there and that's important to us just as much as the Veterinarians credentials in my book. I highly recommend this location.

Sep 27, 2021

SoCalBorn4Life

Rude staff!! If this place could be give zero stars based on todays attitude and willingness to help they would get a zero!!! Girls at the front are no help one wanted me to wait and see if the doc could see my dog but it would be around $130.00!! Of course after saying she’s like well you know what the doctor can’t see her today she’s the only one and she’s doing surgeries so if it’s an actually an emergency she would send you elsewhere since we don’t have that equipment… What?! Multiple discrepancies here last time I took my dog on 7/11 was without a consult and it was around 80ish and today magically it’s 50 bucks more!! This place rather wants you to suffer along with your baby because they did not want to do their job!!! What a shame I liked this place but I see that they don’t care about you unless your willing to pay so much💰 for a walk in. Now here I am trying to look elsewhere since they refused to help my dog out! I do not recommend this place.

Sep 22, 2023