Paradise Pet Hospital

D J

Excellent customer service. We have taken our dog there for an emergency and for his vaccination shots. The staff is very welcoming and was quick to help us. We got an appointment the same day for vaccinations and when we arrived after weigh in we were escorted immediately to a room. We were greeted by a licensed vet tech who did our dogs vitals. She then said the doctor was running late but could do the vaccine as she was licensed so we would not have to wait. I appreciated that she immediately took our dog and within minutes we were done. As we checked out we were given new tags. It cost $70 which I thought was very reasonable. I would recommend this vet very much.

Nov 25, 2023

Debra Dvorak

The staff is very helpful and courteous. They explained everything to me. My dog got the attention she needed. The dr. Also was very nice,he explained everything that needed to be done. The price was reasonable. I found a vet I will be taking my babies to. I can now relax knowing she's in good hands. She's my life!

Oct 2, 2023

Willow B Birmingham

I brought my 14 year old dog in for euthanasia. Because I don't have an extra $600 (just for x-rays). Plus lying around to be extorted for the vet to proudly extend the life of my dog, What? Another year.. max. She was denied the euthanasia, and sent home. Because, this isn't suffering enough... They want to turn my baby into a science experiment, to be poked and prodded in her final days, Do x rays and diagnostics. Didn't you get enough experience experimenting in medical school? I've already completed the bargaining process, of what can I do to keep her alive. The bottom line is- Nothing!! She's 14!!! Then to be patronized by your staff, (the same staff who promised you wouldn't try extorting a sick and ailing dog out of more money) for wanting to make the most selfless decision my dog deserves because I don't want to extend her life only to bargain and wager her life against the balance of funds for you to have fun. Absolute extortion! I've never experienced anything so disgusting not even during my 6 years in an ambulance. Where are the ethics in making a 14 year old dog suffer to death? Shame on you for banking on people's heart ache!

Mar 20, 2023

Jay Burkhart

Horrible uncaring and unprofessional. Under different management (supposedly) this place gave my cat brain damage when performing a routine neutering. It took almost 1 year before I could train him to walk again. I saw their surgical record of his vital signs and it showed 9 minutes of severe hypoxia. they refused to give me a copy and when I demanded on again several weeks later, they gave me a printout that was missing that segment of time. I gave them a second chance years later because they swore they were under new management and they started off very nice and professional. Over time they have reverted right back to their horrifying inadequacy. They regularly fail to call or follow through when they say they will. It is normal here to pay $600 for an appointment and the Dr sends an assistant that has no answers in her place. They regularly send incorrect information when I make specific requests for records. They are rude on the phone. The ONLY vet they have only works 4 days per week. This made getting a health certificate to travel with my 2 dogs almost impossible. They claimed that the Dr. takes extra special care with this because wshe cares about the animals. If you ever traveled overseas with a pet, you know how stressful and how severe the consequence for a mess up can be. but when I had an issue arise in the process they simply said "we did what we can". Had no advice or insights. Literally just threw their hands up. They already had my money so it made no difference to them. If they care about the customer, they certainly don't show it. They are sloppy with communication. If they care about our fur babies, they certainly don't show it through their actions.

Oct 30, 2023

KITTI XAVIER

I was very impressed by the staff's expertise and professionalism. They have a special promotion where if you're a new client, the first medical exam for your baby is free. A lot of places have similar promotions. However, what separates Paradise Pet Hospital from other veterinary clinics is that a doctor will actually examine your baby and ask you questions. The exam is very thorough. Some of these other clinics that offer a "Free Exam", basically just pet your cat or dog. I wouldn't even categorize what they do as a cursory evaluation.

Oct 11, 2023