Banfield Pet Hospital

I have been with Banfield for several years, but am new to this office (Rainbow). We are currently seeing Dr Sharpe, who is an excellent communicator and does a great job with my Goldendoodle Charlie. I have no desire to see any other vet.

posted: 10/22/2025

I have been a member of Banfield for almost 15 years. I have seen Dr. Sharpe off and on during that time, when she is at a hospital that is convenient for me. My review should reflect a 5 for Dr. Sharpe. She's been a rock for me and my family during some difficult times, and a joy for our furbabies. However, the front desk staff at this location receives a 2 on the worst days, a 3 on the best. They put people on hold without saying anything to them. They are rude and abrupt with conversations. When trying to make an appointment or reschedule, they act like they don't have your chart in front of them and know what is going on. When the call is closing up, they don't even have the courtesy of a small pleasantry by saying "Good bye", they just hang up on you. Dr Sharpe is the main reason I keep going here. The back office staff, the technicians who help our animals on a daily basis are friendly and know my animals immediately. But the front desk staff need to have either an attitude change or a career change. I don't want to deal with people like that in an emergency or emotional situation with my animals.

posted: 10/29/2025

Dr Berday and her staff really care about your pet. They are professional and are very courteous. They make you feel comfortable about leaving your pet. They are in good hands. I referred my friend to go to Banfield and have Dr Berday treat her elderly dog Angel. I have saved so much money having an optimum wellness plan. Dr Berday treated my Princess and now she's caring for my dog Stormy. I will continue to referring my family and friends to Dr Berday at Banfield. Thank you, Debbie Roberts

posted: 09/16/2025

First time here. Very convenient that I can bring a prescription to pick up food without my pet being seen. The staff from the back was busy bring friendly with all the clients and their pets, in and out of rooms. Clean and bright place! Except for the doom and gloom receptionist. She barely finishes her eye roll after getting off the phone and calls me up to assist me. She must have been having a bad day or something. She was obviously irritated that I had some questions. So I just waited until I could go in to the store to pick the food up and asked the very friendly store associates instead. I know working with the public sucks but come on. I was a quick in and out new client. You could have atleast smiled.

posted: 07/11/2025

Hey there! So, my doggo had some serious dental issues, and he absolutely detests having his teeth brushed. Can you believe that? Haha! But, thanks to our amazing vets, he's doing much better now. They had to extract some of his teeth, but he's recovering like a champ. Now, about the cost, it can vary depending on your dog and how many teeth need to be extracted. So, I'm not sure if I can give you an exact figure. But, I've included how much I paid, just in case it helps.

posted: 11/23/2024