Banfield Pet Hospital

I asked for the dr to put the catheter in the room that I was with my cat to be euthenized. She did what I asked and the dr was very helpful that my cat did need to be euthanized since she was probably suffering. After she was euthanized they let me stay with her for a while after she died. Then when I was done this nice young man lovingly held my cat because she will be cremated while I cried and he listened to me.

posted: 02/04/2024

I called to get vaccine prices and was told $42. Once I arrived it turned into $134 due to needing an “office visit” that the lady on the phone told me would be waived since we just got his vaccines done here. Needless to say, I will be looking for a new vet, that has clear pricing. Frustrating to have waited for an appointment we can’t use.

posted: 01/04/2024

Odd experience. The weigh scale is off by 15-20 lbs. Staff not rude but clearly don’t care. Didn’t administer the first dose of eye drops, just here you go - bye. Not impressed.

posted: 12/17/2023

Well... the place and the care were top notch, no question there. But the bill and the charges were absolutely at maximum, talking about doing blood work to ensure proper liver function was ridiculous. My dog got in a fight. She hadn't been eating starch ladder sweets for 20 years. Their preliminary diagnosis was no doubt in order to justify the $900 bill which later turned out to be very minor and probably didn't need her to be incredibly, heavily sedated, Now, it was late on a Sunday night when everything else was closed, but there's no question this is a for-profit business who cares very little about return customers and instead, about offering various payment options to allow their ridiculous pricing to constantly move forward. Dr. Blondie was pretty hot I have to admit ;)

posted: 09/17/2023

I called on 09/16/2023 and asked if they take payment plans and was told no. What is interesting is I looked at one of the reviews and this woman goes into detail about how the vet didn’t even charger her an emergency deposit and they allowed her to leave the vet, without paying the bill because they took her word that she would pay the bill when she can. Wow how frustrating and cruel. My cat desperately needs to be seen by a vet. I’m pleading on the phone that I can do a payment plan and get told no, but someone else explains they can’t pay it, and you trust them to pay it “when they can” I don’t recommend this place at all!!

posted: 09/17/2023