High Desert Veterinary Care

D'Aun Flesher

I called right when they opened to see if I could get an urgent appointment for my mom's dog, and they were able to schedule her for that morning. When we got there, we were put into an exam room in less than 5 minutes, and the dogtor came in immediately after the tech/assistant finished with us. Dr. Anderson was so patient and kind, knowledgeable, compassionate, and flexible with diagnostic and treatment options. The dog was so scared (and upset with me) that she wouldn't even eat her treats, but she calmed down when Dr. Anderson was in the room and hung out with the dogtor instead of me 😆 Dr. Anderson answered all of my many questions and while we were willing to do more tests including x-rays, we discussed together the benefits and agreed that they weren't necessary, though they were willing to do the x-rays only if we wanted them. This saved us money and provided peace of mind. I appreciate the collaborative patient-centered focus, and they didn't make me feel like I was wasting their time with a problem that wasn't as worrisome as we feared. The prices were very reasonable: $46.50 for the exam and $54.50 for blood work. (In Albuquerque, I was paying $66 or more for just an exam!). They gave us 2 weeks' worth of medicine as a free sample. They also cut the dog's nails while she was getting her blood drawn. We were back home less than 45 minutes after we left for our appointment! The waiting room was quiet, clean, and not busy at all, and there was helpful information about cat declawing and helpful alternatives to avoid damage from scratching, and they sell nail caps in a variety of colors and sizes. I was very worried when Dr. Wenzel's practice closed, but now I'm relieved to know that there is another great vet in Deming for my own cats and dogs to see.

Aug 16, 2023

E.

The veterinarians and staff here have always been friendly, helpful, and compassionate in my experience. Dr. Allred and the other Arenas Valley veterinarians have consistently taken the time to thoroughly explain both options and potential costs for treatments enabling me to make the best decisions possible for all of my animal companions over the years we've been here. I've visited other clinics in the area, and Arenas Valley Animal Clinic remains my first choice.

Jul 29, 2023

Mary Witmer

I have trouble trying to keep my dog from jumping out of our truck. She likes to go to this veterinarian office. I found the staff and the Doctor Zoe to be extremely professional and knowledgeable as she noticed our dog had an eye problem along with what we came in for. This is an excellent place to take your pets.

Mar 22, 2023

Crystal Rodriguez

I worked here as a technician and didn’t enjoy the environment. The manager is a bully to anyone she doesn’t like or agree with and nothing gets done about it after talking to the owner for months! It’s always she’s right, and everyone else is wrong! The other doctor did not want to bring up my concerns to the manager because she didn’t have the “respect” for her and she wouldn’t take it well from her. Sorry you are more of a friend than a professional colleague that cannot help when an employee brings up concerns to you. 🤷‍♀️ They also decided not to keep a parvo patient on fluids because it was “looking good”to them. Which by the way that decision was never made before. But because they were too tired to go in and check on him at 11 pm they decided not to continue fluids overnight. He was only on fluids for a day and a half and they decided he should go 16 hours without fluids. Most patients need hospital care for an average of 3-7 days. Even as a tech I know “ IV fluids and management of electrolytes are the cornerstone of treatment for parvo.” “ Treatment for parvovirus infection centers on what is called supportive care. This means that the veterinarian’s job is to keep the patient hydrated, comfortable, and as strong as possible so that the puppy has time and ability to generate an effective immune response.” Needless to say after that he was euthanized because he looked terrible and was so weak he couldn’t even stand up. When I brought up this incident I was told that he was a “project” and that I needed to have compassion and sometimes we can’t save them all. One doctor even said she just knew he wasn’t going to make it the next day anyways. No we can’t save them all, but we can sure try our hardest and they chose not to with this patient.

Jun 28, 2023

Paulette Paltza

Was sad today, my sons 12 year old dog needs to be put down due to being sick, besides needing to be groomed but it's so hard on him and stressful now in his old age. They refused to euthanize him until treating him for his sickness and bad teeth and other problems. It would cost us a fortune to have them do any medical tests on him and knowing it won't help him in the long run. I hope it not just for the money and not what's needed for his dog well being and quality of life.

May 30, 2023