Petroglyph Animal Hospital

I hardly write reviews but I felt this was worthy of positive feedback. We had to bring our American Bulldog in on a Sunday due to a potentially fatal intestinal obstruction. Not only was the staff kind and understanding, but they were compassionate and caring toward our four legged little girl. The waiting room was packed, but due to the severity, they were able to get expedited blood work and x-rays confirming our fear. Dr. Jones had explained the potential risks and what was involved with the surgery due to the potential of opening the intestines. We agreed and proceeded to trust the good doctor with our pup. She called right after the surgery with great news. Not only was the surgery a success but instead of cutting into the intestines, the object was silicone and circular creating a perfect obstruction but allowing Dr. Jones to milk the object all the way back to be removed via her rear end. The risk for sepsis was avoided and she explained that only if the object has to be removed with surgery, they would always try a safer approach and method. Thank you for all your team has done. We appreciate all of your hard work! Cant recommend enough, especially for a weekend visit.

posted: 09/27/2023

Petroglyph Animal Hospital in west Albuquerque is a class act, and that’s why I switched to their services for my beloved doggo. The staff is a well-oiled machine, thorough, knowledgeable, and caring. Thanks for everything, Petroglyph! Signed, One Happy Client! 🐾

posted: 08/05/2023

I was going to rate them higher but the interaction on the phone post follow up was not appreciated. Thankful that they were able to see our dog as a walk in on Saturday, 9/16. Not happy about the lack of communication on waiting times. The board stated 2-3 hours and at hour 3.3 we asked about our place in line. We were informed about the many emergencies that had come in and there was only one doctor. Communication would have been appreciated after 2 hours. We spoke with the doctor and they stated that if we needed more medication for our dog, we could request it. Never was it mentioned that it was a 1 dose regiment. The person calling us back asked us if we had read the doctor's note. After getting there at 9am and not leaving until 3p, we were too tired to read the notes and were dependent on the doctor's comment. *After speaking with the clinic manager, I am going to give them grace since it was only one individual. Changing my rating from a 2 to a four.

posted: 09/18/2023

Of course not the best wait, but I was highly impressed at the kindness and personable attitude of the staff. Even the exit receipt was personalized. Not only that, I was surprised they called to check up on my pet the day after. I felt like they really cared.

posted: 10/02/2023

Came in as a emergency for my pup who was an 11 year old toy poodle. Had to be put down. Everyone here took very good care of our little Buddy! I thank everyone who was here to help and you guys took such great care of us. At such a difficult time for me and my family! Thank you so very my! 💝

posted: 04/02/2023