ABQ Pet Care Hospital

Thank you, Dr. Key and ABQ pet care for taking such good care of our baby girl and being so communicative with us. You discussed every step of the care plan, listened to our concerns, and made sure we understood what was going on every step of the way. You all are amazing! Thank you so much!

posted: 07/06/2023

Staff were great with our 88lb pit bull! He had an issue with his eye so they were able to do a full optical exam to make sure it wasn't a scratch or ulcer. Thankfully(?) It was just conjunctivitis and we can treat it with cream and do a re-check in 10 days. They also offered some good supplemental services to do blood work, dental, etc which was great to just know whats going on with your pet if they haven't been seen in awhile.

posted: 07/21/2023

They take your pet to the back without you. The vet then comes out to go over what he/she feels is the best treatment. Then someone comes out to give you price quotes and has you decided what you’re willing to let them do. It being a $900 or $700 or $226 in the amount of care your pet receives depends on your pocket book. Being a single mom not having the money to spare had to do the &226 with NO pain medication for my fur babie. When all was done I was handed a receipt no instructions or signs to look out for. Had to remind receptionist that I needed a follow up appointment that she was unaware of to even make the follow up appointment. The cost outrageous for the little concern of the well being of my animal let alone not allowing me to be by his side to see any care was given. They do have the means to treat your animal if you have the big bucks to pay.

posted: 08/10/2023

All of the vets here are great, especially Dr. Young. She’s helped us a great deal with our dog Shadow who had cancer. Unfortunately there seems to be a growing problem with miscommunication between admin staff and the techs/ vets. I was there with my cat for a nail appointment and recheck. The vet tech was very rude and told me they weren’t expecting to do his nails and they were too busy (Arkham is very timid and doesn’t put up a fight). I told her I had called and specifically asked for it. She said it wasn’t in the notes. I told her that was her problem with the person that took my call and I brought $27 because I had discussed prices at the same time. Additionally, I had to remind them about Shadow’s last exam date to get her Rx refilled every month. On Shadow’s last day, I had called to see if they could take her in as an emergency because she was losing lots of blood through diarrhea. I was told no, their appointments were full…. Which is insane because we’ve waited on our appointments before because an emergency case had taken priority. After taking her to Thrive the situation went further downhill. I called again to see if they could do her Euthanasia before they closed. Again I was told no. I love the doctors here but I can’t justify going here anymore. They’ve lost my trust.

posted: 07/18/2023

My dog and I traveled to ABQ to visit with my mom. My dog developed an eye issue and my hometown vet recommended that we see an ABQ vet. The staff were able to get us an appointment within 2 days. The staff were kind and empathic. I felt as if Dr Sun did a thorough exam & gave me clear instructions for home care. Hopefully, we won't have another issue, but if we did, we will definitely call AbQ Pet Care

posted: 06/15/2023