Banfield Pet Hospital

I recently took in a stray kitty I took in, and I am so thankful for the excellent care we received at Banfield. Shaunna was absolutely amazing, kind, patient, and very informative. She made sure I understood everything and answered all of my questions thoroughly. Dr. Padilla did a wonderful job caring for my kitty, and I felt very confident in the treatment she provided. They were able to get us in quickly, made the whole process smooth, and treated my kitty with compassion. I truly appreciate the level of service and care we received, and I highly recommend Banfield Pet Hospital for anyone looking for a team that goes above and beyond!!

posted: 09/30/2025

We had dental work done for our cat. The staff was fabulous! Dr Parker, Lupita, the vet techs, and front staff were patient and helpful. They all did an excellent job, knew specifics about his breed, and treated him very well. He came out of surgery and was back to his old self within twenty four hours. Thank you!

posted: 10/21/2025

I brought my cat in because I heard hear a clacking in his teeth and he made strange mouth movements. I had to Leave him at 7:30 a. M. and was told I would hear from the doctor after she examined him. I called at 4 p. M. Because I had not heard from her. I was told to come pick him up. When I got there the doctor told Me She could not look in his mouth because he pushed against her with his paws.. but that he definitely needed a tooth cleaning so she would do That and would then see what is going on in his mouth.he is 15 yrs old . I was charged $77.i said really you couldn’t have wrapped him in a towel And look in his mouth .. well , I could have she said!! This cat is very gentle I then took him to my usual vet go not only did he see a tooth that needed to be pulled but he was able to show me the tooth. And he gave him a shot of antibiotic and scheduled for a tooth extraction. This is how a good veterinarian should have handled this . Don’t go to Banfield!!

posted: 11/24/2025

I was very clear my dog needed X-Rays on both front and back paws, whatever my wellness plan doesn’t cover I’ll pay. Dr. Parker and her team decided to just X-Ray his back legs and not do the front. I wasn’t told till an 1hr and 30mins into the appointment they only did the back, because that’s what his plan covered. I was also given completely different info on getting the pro heart and then it being too early. I will be cancelling and never returning. You cannot be trusted when you’re changing the care plan without speaking to the owner.

posted: 11/14/2025

I had a wonderful experience at Banfield Pet Hospital with my Jayden who is 15 years old. The staff, especially Tom and Dr. Parker, were incredibly kind and understanding. They took the time to patiently listen to my concerns and talked me through the entire process of caring for my beloved pet. Their expertise and compassion made me feel reassured and confident in their care. My Pom received top-notch treatment, and I couldn’t be happier with the level of attention and love they provided. I highly recommend Banfield Pet Hospital to any pet owner seeking exceptional care for their furry family members. Thank you, Banfield, for taking such great care of my Pom!

posted: 07/21/2023