Lewis & Clark Animal Hospital

Several issues with this clinic. The first being they won't examine your animal in front of you. So you have no idea what they actually do. I spent $400 in less than a week after two visits, only to find out my dog wasn't even fully examined. Second, every time I did bring my dog in, the vet would always come back saying he needed XYZ surgery. It's as if they pull straws out of a hat and whatever straw they draw, that's what surgery your dog needs. It rubbed me wrong. I brought in a very sick dog and the vet couldn't "control him," but she had no issues charging me for an examination she admitted he didn't get. Never will I take my dog back there.

posted: 08/08/2023

I love them they know exactly what they are doing an very helpful just wish they had a office opened a few days a week open 24hr's just for those emergency times , there the only ones I trust.

posted: 07/28/2023

Please do not take your animals to Lewis and Clark, I took my dog there since she was a puppy and I feel guilty every day I didn’t realize sooner how incompetent, negligent, and uncaring they were. We spent an insane amount of money there, attempting to help our dog. I did finally realize they were not taking the things I was saying about my dog’s breathing seriously, but unfortunately that wasn’t until after they insisted she should have a dental surgery. After which she had an awful time breathing (way worse than ever before, snd she was doing very well immediately beforehand). When we came to them with our concerns, Dr. brookelle told us it was “normal” she was having attacks 24/7 and couldn’t even breathe while walking lol. We finally got her better due to partly our own suggestions and at this time she was such a complicated case and on so many medications it was honestly hard to switch vets (I tried). Unfortunately, things went downhill again and one night she was suffering immensely and not being able to breathe well. I called L&C and was told they don’t take respiratory cases at night unless their gums and tongue are already purple from lack of oxygen (yeah, really). So when they started to actually get purple (which is hard to judge depending on the dogs gums) and she started spitting out fluid trying to breathe, she (Dr. Brookelle) said she wanted me to wait another two hours until they were open. I said no, I don’t think she’s getting air. Poor choice of words I guess, because she said “well if she wasn’t getting air she’d probably be dead” (word for word); apparently I should’ve said “enough air” - my bad. I still had to wait an hour. This dog was in such agony, I just couldn’t believe how grumpy the vet was from me having woken her up. While she was there that day, they basically gave up and did nothing for her, so we took her to Red River Emergency Hospital (should’ve went sooner, lesson learned - but the night she went in to L&C I didn’t know if she’d make it that long and I was afraid of the drive). Red River had to spend at too much time narrowing things down because I couldn’t get the right paperwork from Lewis and Clark until 3 days in (had to call 3 times). Finally, they found out what was wrong with a fairly simple physical exam of her throat under mild sedation. It was something I had asked about TWICE at L&C and was either dismissed or there was some incredibly poor communication. Unfortunately, it was too late at that point and our dog (10 years old) didn’t even make it long enough to consider surgery, which was probably too late anyway but we were waiting to talk to surgeon). I mostly dealt with Dr. Brookelle at Lewis and Clark, and there were many times she dismissed what was going on but Dr. Kelly was also not taking my concerns seriously when I tried to get a second opinion on the dental surgery, I think he was a) going to back up his vet’s opinion and b) didn’t really closely look at what was going on with her or closely listen to me. I do blame myself but you also hope you can trust vets who have worked with your pet for years. EDIT: I see the response by owner claiming we were communicated with more clearly than we were, which is why I mentioned in my initial review perhaps there were some communication issues. When the bronchoscopy was recommended, we were told that Lucy’s issues were almost surely being caused by the elongated soft palate but if we wanted to double check for something odd like a tumor we could; since the dental surgery seemed to cause so many issues, this seemed like not a good enough reason to put another tube down her throat. An elongated soft palate surgery was recommended, this would have not fixed the issue and she may not have survived. Nothing excuses that last night, and that wasn’t addressed. Again, the referral suggestions (and yes we did the echo) were sort of like well if you want to check for other things, you can. We absolutely should’ve went somewhere else sooner (I agree with that) but it was not presented as suggested.

posted: 08/14/2023

Always the best and most considerate care of my animals. Very convenient pay options. Nice and clean. Great bedside manner. Very informative and up to date with care. Extremely happy with these vets.

posted: 07/12/2023

Lewis and Clark animal hospital is a great place to take your pet, always kind, caring and compassionate. No matter the time of day he has been their for me and my animals. I highly recommend this place we've had 8 pets now with 4 remaining and he has been with me every step of the way. The place is clean and welcoming and always willing to help when you need help I hope doctor Kelly and the Lewis Clark staff is able to be with me for many more years to come for the rest of the cares and needs for my 4 dogs I would not want to take them any place else . For all your cares and needs please go see doctor Kelly and his team at lewis and Clark animal clinic.

posted: 05/23/2023