Points East Veterinary Specialty Hospital

4.3 (878 reviews)
5702 Grover Ln, Sims, NC 27880, USA

Hours

Monday Open 24 hours Tuesday Open 24 hours Wednesday Open 24 hours Thursday Open 24 hours Friday Open 24 hours Saturday Open 24 hours Sunday Open 24 hours

How to Save on Veterinary Costs at Points East Veterinary Specialty Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Points East Veterinary Specialty Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.8 Adoro 19
4.5 AKC 1,801
4.4 ASPCA 12,232
4.9 Embrace 19,979
4.9 Fetch 5,924
4.1 Figo 2,868
4.4 Hartville 183
4.9 Healthy Paws 11,375
4.8 Lemonade 833
4.6 ManyPets 2,416
4.7 MetLife 11,290
4.8 Nationwide 25,718
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,355
4.8 Prudent Pet 2,868
4.7 Pumpkin 3,556
4.6 Spot 11,604
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

4.3

878 reviews

Points east is the very best place. I would take my dog here on any occasion. Dr. Wagner, and Dr. Smith along with the various techs and icu nurses truly saved my dogs life. As soon we got there we were greeted and welcomed with open arms in trying to help our boy. We had 0 wait for biscuit to be seen. They took him back and immediately started trying to figure out what was wrong. They were very helpful and they have an excellent communication system. We were never worried about what was happening or if biscuit was okay. Unfortunately he did need emergency surgery to save his life. And that’s just what they did, save his life. When we were able to go pick him up and take him home he didn’t even wanna leave! He tried to go right back inside. That warmed our hearts to know they took amazing care of our boy. We could never say thank you enough to Points East and their absolutely amazing staff. Please take your animal here if you have any issues, they will do anything and everything in their power to help. I wish I could give them 10 stars!

Aug 19, 2023

I had a devastating night last night. I lost my baby girl Macie. She was 14 years old and I had her since she was 6 weeks old. She was the love of my life....my best friend. When I brought her into the emergency room, they acted quickly and gave her the best care humanly possible. I will never forget the kindness they showed me and my baby girl. God bless you all. Thank you from the bottom of my heart

Oct 27, 2023

My mothers dog Honey Bun was very very sick, they kept her for a couple of days. They took such good care of her and figured what was going on. She is now scheduled to have surgery because of a parathyroid tumor. The doctors and staff were very friendly and informative The Doctors called me every morning with an update on Honey Bun. That truly meant a lot and put my mind at ease. I would highly recommend Point East Veterinary Hospital. Thanks for what you do for all the animals. Amy

Oct 25, 2023

There aren’t enough kind words to describe this vet service. I had a pet emergency that didn’t end well and they gave me as much time as needed with my beautiful Frankie cat. I tear up reliving the day but it was beautiful to my broken heart. Since that my mothers 18 year old chihuahua was near the end of her life and suggested to my mother she needed to go here. I wasn’t able to go along but her response to me was they were everything and more than I had described. It’s a wonderful place . Thanks again girls ❤️

Nov 11, 2023

Where do I even begin? This emergency vet and everyone who works there have been incredible. I specifically want to send a shoutout to Doctors Wagner, Nystrom, and Rouillard. I’m certain there’s been others who have taken part in my dogs’ care, but these are the ones I’ve interacted with the most. In the last two weeks, they’ve treated both of my dogs, Leia and Gucci. Leia passed away, but they did everything they could for her. She was 17 and had thyroid cancer, and they were so kind, honest, and compassionate about her. They were so respectful and gentle about delivering the news that Leia was at the end of her life. Dr. Wagner even sent a very thoughtful card. Leia’s little sister, Gucci, is currently in their hospital, recently diagnosed with diabetes, on top of mourning the loss of her big sister, Leia. They have been so attentive and communicative about my Gucci girl. From the front desk staff to the vets and everyone in between, thank you from the bottom of my heart. You are all wonderful, caring people who have been nothing but kind during a painful loss and difficult diagnosis. I am forever grateful.

Oct 23, 2023