VCA Animal Hospital West

4 (148 reviews)
412 Jonestown Rd, Winston-Salem, NC 27104, USA

Hours

Monday 7:30 AM – 6:00 PM Tuesday 7:30 AM – 6:00 PM Wednesday 7:30 AM – 6:00 PM Thursday 7:30 AM – 6:00 PM Friday 7:30 AM – 6:00 PM Saturday 8:00 AM – 2:00 PM Sunday Closed

How to Save on Veterinary Costs at VCA Animal Hospital West

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about VCA Animal Hospital West? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.8 Adoro 12
4.5 AKC 1,798
4.4 ASPCA 12,190
4.9 Embrace 19,923
4.9 Fetch 5,739
4.1 Figo 2,855
4.4 Hartville 182
4.9 Healthy Paws 11,282
4.8 Lemonade 831
4.6 ManyPets 2,414
4.7 MetLife 10,535
4.8 Nationwide 25,474
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,167
4.8 Prudent Pet 2,819
4.7 Pumpkin 3,422
4.6 Spot 11,390
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

4

148 reviews

I have been going to this vet for 30 years dating back to Dr. Eubanks. Like many other pet owners my puppy is part of my family. When selecting a doctor for myself I expect that there will be a Doctor at the office when I need care. I also expect compassion and an urgent need to help me feel better. Needless to say I expect the same for my puppy. I also have a puppy care package that I pay $80 dollars a month to take care of my pet. In the last year I have needed care for my puppy who was sick usually throwing up and not eating very lethargic 3 times during business hours and been told that they could not see her for 48-72 business hours. Resulting in an emergency hospital doctor visit cost at least $450. This time today all the doctors are in a meeting and are not available to return a call or to assist in any way. This network of veterinarians are not in the business of taking care of animals they are in the business of helping your on as need basis on their schedule. I highly recommend finding a veterinary that is not affiliated with VCA.

Oct 26, 2023

The people who run this place are absolutely wonderful. They provide very good, sincere and professional service without charging insane amounts. We had make the horrible decision to put our cat to sleep and they were the perfect amount of somber, compassionate, and and professional about the whole ordeal. They even gave us a clay imprint of our cats paw with his name on it, asked what part of his fur we wanted and gave us an cat angel pin and seeds to plant in his memory. They sent his remains for cremation for us at a very reasonable price and they were also wonderful and did a great job. 10 Star experience for sure.

Sep 26, 2023

Great Experience. I am new to the area and now have a sick kitty and a sick dog. They worked me in quickly , were kind and have followed up several times. Great staff!

Nov 10, 2023

Took really great care of my pup who recently got surgery here. Sent regular updates of my dogs surgery progress and felt included in the process. Prices are fair and they make sure to inform you of treatment/procedure costs before going through with anything. Thank you VCA!

Dec 2, 2022

VCA Animal Hospital has the best team with the leadership of Drs. Jackson, Gronneck, and Julienne. All of the vet techs and hospital staff are kind, caring, and put the needs of our fur babies first. They also do not forget the hoomans. I have personally lost 3 of my babies in 2020 due to cancers and autoimmune disease. We lost our last baby in 2021. It was a hard year, but they were caring and compassionate and did everything to keep our babies comfortable and prolong their lives until it was truly time to let go. As they passed from this world, the staff would lie in the floor with us or hold tight to us as our babies became angels. There was no rushing or acting as if they were just another dog. The caring did not stop with our babies' passing. They checked in on us far after our babies' passing. We have all been treated as family. I can speak for our experiences. I would also like to say that I realize It is costly to care for our fur babies There are those that don't appreciate the cost, but no matter where you go it will still cost maybe more than you think but prices are high everywhere for everything. I live month to month, but I chose to adopt these babies so I don't complain because they are my world. I feel that my TEAM does the best, and they are worth everything. I appreciate that they give me upfront estimates and honesty for procedures and inform me when testing is unnecessary. I don't feel like I am being taken. Now I have 3 new rescue dogs and 2 adopted cats. They are treated as family by my VCA team. I love this TEAM. I can't thank you all enough. Be kind to our pet professionals...they do their best for your little ones.

May 11, 2022