Banfield Pet Hospital

4.1 (178 reviews)
438 E Hanes Mill Rd, Winston-Salem, NC 27105, USA

Hours

Monday 7:30 AM – 6:00 PM Tuesday 7:30 AM – 6:00 PM Wednesday 7:30 AM – 6:00 PM Thursday 7:30 AM – 6:00 PM Friday 7:30 AM – 6:00 PM Saturday 7:30 AM – 5:00 PM Sunday 9:00 AM – 5:00 PM

How to Save on Veterinary Costs at Banfield Pet Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.8 Adoro 12
4.5 AKC 1,798
4.4 ASPCA 12,190
4.9 Embrace 19,923
4.9 Fetch 5,739
4.1 Figo 2,855
4.4 Hartville 182
4.9 Healthy Paws 11,282
4.8 Lemonade 831
4.6 ManyPets 2,414
4.7 MetLife 10,535
4.8 Nationwide 25,474
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,167
4.8 Prudent Pet 2,819
4.7 Pumpkin 3,422
4.6 Spot 11,390
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

4.1

178 reviews

On vacation my dog experienced an urgent problem. The cost here was roughly 2x the charge of his regular vet. I thought this was great considering we got a same-day appointment and there was no requirement for "new patient assessment" or anything crazy like a vet's office would charge. What a blessing to have a place like this that just gets the job done without any fuss...we are so grateful! Staff was also super nice 👍

Nov 26, 2024

I made an appointment at PetSmart Grooming Salon for my 8 month old Shih Tzu pup to get groomed. The salon tech told me since this was my pup's first time she might not get completed. Sure enough she called me and told me that she could not finish her. The salon tech said my pup was so so sweet, but very nervous. She suggested I bring her back in four weeks to try again and get her used to coming. She wanted to charge me over $45 for shampoo which I do to her every week, nail clipping which I do to her, face trim which I do, and pulling hairs from her ears (why would you do such a painful thing to a new pup's first experience with you?). I asked why didn't she call me to let me know the puppy was too "nervous" for the cut, because I would have taken her home and done all of the other stuff my dang self for FREE?! She said she thought she told me that, which she did NOT. Then she told me I could pay and schedule to come back in four weeks, or I could opt to not pay but never be able to come back to PetSmart salon again. I chose to NEVER come back again!! As if they are the only fish in the sea... laughable! I have NEVER ever heard of a dog groomer not grooming a puppy because it is "nervous"!! I went home and went on Amazon and ordered a dog clipper set and did the job myself in one hour!!! Just so you all know. I am a kindergarten teacher NOT a dog groomer. I don't think I did too bad, and I WILL be taking my grooming needs to Petco if I don't feel like doing it myself next time! Here are some before and after shots.

Jul 2, 2024

The right place to assist your pet. People is nice, willing to help, service is great. I had an issue with my dog and instead sending me to ER with a “good luck”, they attended him, with professionalism and care. All labs are available on site. I have a new dog coming and will go there with him. I choose the Premium Plan and it is worth it.

Oct 7, 2024

Took my puppy in for her initial shots & the process went by easy, the vets were really sweet and explained everything well and with the puppy plan. I definitely recommend this place for the best care for your furbaby. ♥️

Jun 3, 2024

The staff and vets are amazing! The ONLY reason I rate this 4 instead of 5 stars is this location forces you to walk through the PetSmart to the back of the store (which makes my pup nervous) whereas most other Banfield locations have a separate entrance/area.

Dec 4, 2024