Pointe South Animal Hospital

4.5 (455 reviews)

32 pet owners visit this clinic

have compared quotes on Pet Insurance Review

131 Pointe S Dr, Randleman, NC 27317, USA

Hours

Monday 7:30 AM – 6:00 PM Tuesday 7:30 AM – 6:00 PM Wednesday 7:30 AM – 6:00 PM Thursday 7:30 AM – 6:00 PM Friday 7:30 AM – 6:00 PM Saturday Closed Sunday Closed

How to Save on Veterinary Costs at Pointe South Animal Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Pointe South Animal Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.8 Adoro 19
4.5 AKC 1,801
4.4 ASPCA 12,235
4.9 Embrace 19,981
4.9 Fetch 5,931
4.1 Figo 2,868
4.4 Hartville 183
4.9 Healthy Paws 11,381
4.8 Lemonade 833
4.6 ManyPets 2,416
4.7 MetLife 11,330
4.8 Nationwide 25,728
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,364
4.8 Prudent Pet 2,870
4.7 Pumpkin 3,558
4.6 Spot 11,609
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

Explore Topics

Reviews from Google

4.5

455 reviews

Dr. Berdeen and his staff are so wonderful at Pointe South Animal Hospital. Hazel and Charlie are always to cared for when they need to be seen. Hazel had to go in for an emergency wound on her stomach and they were able to work us into their day very quickly. The staff was compassionate and caring as they helped clean and treat our sweet Hazel’s wound. We greatly appreciate the communication from the staff to make sure our pet’s are needs are met and remain healthy and happy! We always look forward to our next visit!

Dec 6, 2024

Took my cat in after a fall from a chair and I was very suspicious of a dislocated shoulder or something. I mentioned that she was not eating or drinking, probably due to pain. I also mentioned some other concerns I had. I didn't feel the need to mention that she is 24 years old and FELV pos because that is in her chart. The tech mentioned they will want to due bloodwork which I consented. So she was taken to the back to be "examined". After 1.5 hours the vet comes in and states she is dehydrated and anemic. Also proceeds to inform me they gave her a capstar, SQ fluids a pain shot and a antinausea shot-WITHOUT asking for consent. Stated she was crawling with fleas. Um no--this cat is a very in your face cat, and if she 'crawling with fleas' I would know. There are many causes of Anemia in cats such as FELV. The vet did not address any of the other concerns I had and never mentioned the leg. I had to asked the tech when she bought the cat back if she looked at the leg. A short yes, no other explanation. After getting home I realized they gave me ANOTHER CLIENT"S MEDICATION. The best part was after paying a nearly $400 bill they called me to say they had forgotten to put all the charges on the bill and I owe additional money. With the boarding incident with my dog and now this, going elsewhere.

Sep 23, 2024

They charge for everything possible without even caring about the health of your animal or completing anything they charge you for. We came in with suspicions of an ear infection, they didn’t even check his ears and prescribed medication in hopes that it would help. Didn’t even follow up or anything. We ended up going to another vet for a second opinion and they were able to properly assess and prescribe the right medication. When it was time to refill preventives after this incident, the order couldn’t go through because “they had no record and we needed to come in for a heartworm test,” although the prescription states it expires next month and we bought a 3 month supply from them 3 months prior at their annual visit. She continually called my dog “difficult” because he was in pain during his assessment. These people will make you and your animals feel like an inconvenience and just another number. I’ve been here for a few years now for annuals and have never been met with exceptional service. I only went here out of convenience due to moving around and familiarity, but ironically they don’t even know me or my dogs. This place lacks empathy and customer relations. Notice how Nancy responds to all reviews never taking responsibility for this offices mistakes. She was terribly rude and states “they did nothing wrong” when charging me for an exam without completing an exam but they will use it as a learning experience. UPDATE: As the reply shows, keep up with all your records because apparently they do not keep records either! Nancy will argue that they never do wrong, and even laugh at your concerns. I couldn’t have purchased preventatives for this dog in January of 2023 because I didn’t own him until April of 2023. I’m not usually one to leave a review, but left one solely to warn others of the poor care I’ve received multiple times with no corrections and others seem to have had similar experiences.

Dec 5, 2024

I’ve taken my pets here for over 10 years, and I have never had a bad experience. They have wonderful vets, and the techs are good about asking you before doing something about the expense. I wish the rates for spaying/ neutering were more affordable, but the service you get is to come back for…and the front desk staff are always happy to be there and happy to see my pets.

Jan 23, 2025

I took my dog to Pointe South. The nurse was very good with my dog and seemed like she genuinely cared for my dog. The doctor came into the room and looked at him for maybe 5 minutes max. She told me it was just an infection and it should be fine with antibiotics and anti inflammatory medication. After the medication was done, i noticed that the swelling was not going away at all. I took him to another vet and they discovered it was a Fractured tooth abscess. Pointe South didn’t care to thoroughly look at my dogs teeth, but they sure did want me to spend money on medications that would only suppress it for a limited amount of time. I’m very disappointed on how little they genuinely cared about my dogs health.

Dec 26, 2024