Banfield Pet Hospital

4.2 (84 reviews)
590-G River Hwy, Mooresville, NC 28117, USA

Hours

Monday 8:00 AM – 6:00 PM Tuesday 8:00 AM – 6:00 PM Wednesday 8:00 AM – 6:00 PM Thursday 8:00 AM – 6:00 PM Friday 8:00 AM – 6:00 PM Saturday 8:00 AM – 5:00 PM Sunday Closed

How to Save on Veterinary Costs at Banfield Pet Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.9 Adoro 24
4.5 AKC 1,801
4.4 ASPCA 12,250
4.9 Embrace 20,008
4.9 Fetch 5,987
4.1 Figo 2,876
4.4 Hartville 183
4.9 Healthy Paws 11,406
4.8 Lemonade 834
4.6 ManyPets 2,416
4.7 MetLife 11,560
4.7 Nationwide 25,788
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,508
4.8 Prudent Pet 2,884
4.7 Pumpkin 3,624
4.6 Spot 11,666
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

4.2

84 reviews

Never ever will I ever ever recommend this place to anyone nor ever take a animal there if it were on its death bed on the side of the road a block away from banfield animal hospital.$1,300 dollars later with no answers and no correct medication my dog is now corrected over chicken and rice.This is the second time they got me and it will be the last.There are plenty of other places that will truly take care of your family member.your doors were shut down in statesville and I can't wait for your shop to close in hickory.

Aug 30, 2023

We have been going to this Banfield for well Over a year, the people here are absolutely amazing I have one Dog and one Cat and we refuse to go anywhere else. They treat my Furbabies like one of their own and are kind and courteous. They don't treat my babies like transactions and they give us the cheapest options for care first. Always are super transparent before any care is given. Needless to say, 5 stars is well deserved. Highly recommend.

Feb 28, 2023

After 7 years of being with Banfield I have decided to take all of my pets and leave. The turnover rate for vets is insane. I never recognize a face. The last time I was in here I was told that my pet may have a heart murmur and to go see a cardiologist that was $600 JUST for an exam, not treatment itself. I was told nothing else. The doctor was not rude, however. I decided to get a second opinion as this did not sit well with me. I took my pet to Troutman Animal Hospital, as it was recommended to me by a family friend, and they were phenomenal! They were very welcoming & the doctor was great. My pet can be very anxious and he was very calm/patient with her. He also explained that he didn't hear much at all. He didn't think that there was heart murmur and that if there was it would be grade one. He explained everything to me and said that he personally would not spend $600 at a cardiologist at this point. I LOVED the honesty of this location. I love Banfields receptionists and nurses, but the doctors are never the same and it seems this place only wants money. I pay almost $110 a month for my pets insurance and it really doesn't cover anything extra beyond the basics. You'll personally make out better going to a local vet.

Nov 23, 2022

Front desk was amazing. They made us feel welcome. Dr. Carli. Williams was very pleasant as was the technician on 1/26/23. When we returned on Monday the front desk was just as awesome as ever. Everything seemed pretty routine. Bruno went to the back but then some random technician came and asked if I was aware of the cost of his medical care... Black male with bully breed/ sweats and and hoodie. Am I overreacting? Was it just an unusually large bill and just out of the norm or were was this just a good ol profiling case? This is how you lose customers. Bruno and I didn't come for free health care. Stop.

Feb 4, 2023

Just made my first appointment with this new Veterinarian pet hospital here in Mooresville North Carolina, we’ll see how the appointment goes. Unfortunately they are booked up until Thursday morning for only a drop off. Today is Monday morning and my Kona is not feeling very well from throwing up earlier this morning. Fingers crossed. Update: Kona is feeling better and let me just say but wow, this staff team is amazing compared to the Dublin California team. The level of excellent customer service is top notch, these ladies all have great personalities and exhibits wonderful professionalism. They made me feel welcomed during my first interactions, explained all of the care and treatments that they gave to my Kona and my checking out went very smooth. They even allowed me to include other family members on a three way call during my payment process, I’m changing my four stars from four to…⭐️⭐️⭐️⭐️⭐️

Oct 7, 2022