Banfield Pet Hospital

4.2 (232 reviews)
6070 Bayfield Pkwy, Concord, NC 28027, USA

Hours

Monday 8:00 AM – 6:00 PM Tuesday 8:00 AM – 6:00 PM Wednesday 8:00 AM – 6:00 PM Thursday 8:00 AM – 6:00 PM Friday 8:00 AM – 6:00 PM Saturday 8:00 AM – 5:00 PM Sunday 10:00 AM – 4:00 PM

How to Save on Veterinary Costs at Banfield Pet Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.9 Adoro 34
4.5 AKC 1,801
4.4 ASPCA 12,250
4.9 Embrace 20,008
4.9 Fetch 5,987
4.1 Figo 2,876
4.4 Hartville 183
4.9 Healthy Paws 11,406
4.8 Lemonade 834
4.6 ManyPets 2,416
4.7 MetLife 11,561
4.7 Nationwide 25,788
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,538
4.8 Prudent Pet 2,884
4.7 Pumpkin 3,624
4.6 Spot 11,667
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

4.2

232 reviews

Clean animal reception room. Tech Jordan was friendly, knowledgeable, efficient and kind to my cat. Dr Beckworth was friendly, extremely knowledgeable, answered all of my concerns and impressed me to the point of wanting to continue my cat’s veterinary care at Banfield.

Feb 17, 2026

I brought my dog in for vaccines on the week of the 4th and the receptionist forgot to provide me with my dog’s simparica trio. I was so busy trying to tame my anxious dog I didn’t notice until later when I went to give it to him. When I call to request if they could provide it the woman yells at me to calm down when I was simply explaining my concern and request. She was extremely rude and had terrible customer service. I don’t see how my request to care for my pet caused her to have a nasty attitude but she managed to ruin my day. Never coming back.

Jul 11, 2026

Not happy with the veterinary care received today. I brought my dog in to have a mass growing on both of his paws that weren’t there, and they said it seemed fine. I told them at the initial of the visit I wanted his nails trimmed, said they couldn’t do it due to my dog not cooperating which doesn’t make sense because my dog consistently visits a groomer and it’s never been an issue. They also gave a vague diagnosis of his itchy skin which is a chronic condition I’ve been dealing with for years. Not sure what vet was working today but I feel like it was just someone wearing scrubs today that saw my pet. I paid 100 for a rabies shot essentially. Do yourself a favor and visit a REAL vet, and if banfield is your only choice avoid this location.

Jul 9, 2026

How are you a veterinary clinic within a pet store and don’t know how to work with/calm anxious animals??? My dog automatically got label as “aggressive” because it was his first interaction with them and she tried to muzzle him off the bat because he barked….they also rushed the appointment not giving him his full office visit and exam. Literally gave him shots and kicked him out. They will never see my pup again. If I could leave negative stars, I would.

May 25, 2026

just had a call from them and was very displeased with the customer service. woman on the phone was rude and inconsiderate, they also shouldn’t put appointment times on their site if they don’t actually want you to come in then. if i book a 430 appointment i should be able to have that appointment without being guilted and forced into changing it. very disappointing to be treated this way, not everyone has the availability to just come in whenever they want.

Jul 10, 2026