Banfield Pet Hospital

4.2 (159 reviews)
6070 Bayfield Pkwy, Concord, NC 28027, USA

Hours

Monday 8:00 AM – 6:00 PM Tuesday 8:00 AM – 6:00 PM Wednesday 8:00 AM – 6:00 PM Thursday 8:00 AM – 6:00 PM Friday 8:00 AM – 6:00 PM Saturday 8:00 AM – 5:00 PM Sunday Closed

How to Save on Veterinary Costs at Banfield Pet Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.8 Adoro 19
4.5 AKC 1,801
4.4 ASPCA 12,235
4.9 Embrace 19,981
4.9 Fetch 5,931
4.1 Figo 2,868
4.4 Hartville 183
4.9 Healthy Paws 11,381
4.8 Lemonade 833
4.6 ManyPets 2,416
4.7 MetLife 11,330
4.8 Nationwide 25,728
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,364
4.8 Prudent Pet 2,870
4.7 Pumpkin 3,558
4.6 Spot 11,609
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

4.2

159 reviews

I cannot say enough good things about these folks! We have been going to them for years and they always take such good care of our cats. They are very experienced and caring which is exactly what you want in your medical provider, pet or human! Thanks all! We appreciate you!

Nov 10, 2023

I've always gotten good service here. Over the years, I have had 4 dogs and 2 cats at this location. For my last visit, I was dropping our pups off at boarding- hours before a trip, only to find out that a vaccine expired a few days before. Banfield was able to get us in and out so we could leave on time.

Sep 23, 2023

This is my personal experience & opinion only! Banfield is like a machine to generate money not a veterinarian office with care & concern. I highly recommend that anyone & everyone go elsewhere! These people have zero concern for you or your pets! Like I said it's a money generating business. I understand that each & every business is about generating cash flow but Banfield does it with a cold heart & severe lack of compassion while dealing with hurt or sick animals! And as far as having concern for the animal owner well that is non existent within this machine. There are other veterinarians in this area that have the care, compassion & concern for animals & the animal owners. If anyone reading this would like to know the information & location of a great veterinarian just message me & I can help get you & your animal away from Banfield & to a place that actually cares & doesn't display their lust for your money. Thank you!

Sep 12, 2023

0 stars All they care about is making money and upsales in packages. My dog was on their plan for 9 years, the one time he was sick they couldn’t have cared less about getting him seen, or my concerns about how he was acting. Took me calling every location for 3 days until they decided I could drop off my sick dog who was there waiting alone for 7 hours. Blew off his symptoms with no call back to check on him, only called back to schedule unnecessary services that had nothing to do with what was wrong with him and tried to upsale me on a more expensive monthly plan. One week later my dog is now gone due to negligence in my opinion and trying to make a extra dollar with no regard for my dogs health. They used to seem to care about animals but in the last few years it seems they are more concerned about money over the animals.

Sep 5, 2023

So I’ve used this location the past 12-13 years with all my dogs. They all recently went for vaccines and my eldest was getting a dental and mass removal. Dr. Burris has always been amazing. My dogs mean the world to me and I know Banfield takes fantastic care of them. I’m sure they’re tired of hearing my voice and seeing my face but not once have I ever been greeted with disrespect or unprofessional attitudes. They know my girls my name and it’s amazing to see how each staff member loves my babies. I will always use this location as they are apart of my dogs lives as well as my own. I know the day my eldest passes will be hard on me and Banfield staff as they have known her since she was 6 months old. This location is wonderful. Without a double. Thank you to Britney the vet tech (I think) and Dr. Burris for loving my girls and being all around perfect!❤️

Jun 11, 2022