The Cat Hospital of Durham and Chapel Hill

My sweet cat Tansy has only one flaw, she is obsessed with eating non-food objects. The Cat Hospital has been an integral part of rescuing her from her own bad choices twice now, and I can’t be more thankful for how thoughtful and nonjudgmental they have been both times. Dr. S has validated the exhausting experience it is to have a cat like this without any sense of blame, which is truly so appreciated during these times of crisis. I cannot recommend The Cat Hospital enough; pricing is incredibly fair, scheduling is accessible, and all of the staff are so friendly. Everyone seems to truly care about you and your cat’s wellbeing. Thank you all!!!

posted: 03/04/2025

I will never go to another Vet as long as my cat lives. The staff and doctors at Cat Hospital are everything you could want in an animal caretaker. I was facing an enormous bill for a potential surgery for Owen my orange boi and was worried. They worked with me as much as they could, unlike the other 3 facilities I called. The care was fantastic for Owen and I couldn't have asked for anything more. Plus their in-house resident cat, Dr. Kyle was very polite and greeted Owen on his way home.

posted: 04/09/2025

They saved Henrys life. I can't tell you how amazing this place is.Thank God I found them. And here's the updated picture of Henry. He's doing great. He hops along like it's nothing! Saw his doctor last week. He needs to go on a diet. He tips over sometimes because he's fat. This is the best cat hospital that I've ever been to.

posted: 01/17/2025

They have been great with both our cats. Always provide great service, are very considerate and willing to help navigate any nuances with the care or personality of the patients.

posted: 07/31/2025

It pains me to have left The Cat Hospital on such a sour note. My husband and I had been loyal patrons of the clinic with our two cats for the past six years, we even had our male cat neutered here. We had outstanding experiences in the beginning when seeing Dr. Edwards, I was even recommending the clinic to friends. Over recent years the clinic has become unenthusiastic with their interactions over the phone and in person. Visits with Dr. Szy have been noticeably shorter and I had a particularly unnerving conversation over the phone when our female cat was ill. Our cat had been having severe diarrhea for almost 48 hours and I wanted to take her in for an unscheduled emergency visit as their website suggests you can do. When I called during working hours the assistant said that they were fully booked for the day and "if I truly felt it was an emergency" I could take her to Triangle Veterinary Referral Hospital (which quoted me $250 just to get her in the door) in a tone that made it clear she felt as if I was being unreasonable about seeking medical care. I ended up taking her to Urban Tails Veterinary Hospital for a same day appointment. They were fantastic, checking to make sure she didn't have a blockage and gave us an anti-diarrheal and a subcutaneous fluid injection. My primary grievance however comes down to the matter of USDA accreditation and international travel certificates. My husband and I recently moved to the UK. When our plans for the move began taking shape about a year ago we informed The Cat Hospital at a wellness visit. During the appointment I explained that the UK does not allow pets in the cabin on aircrafts so we were planning to fly to the EU and then find other transportation across the channel, likely by ferry. Dr. Szy said that must be why her previous clients that moved to the UK hired a private jet (lol) but that we can definitely look into how to accomplish our plan for travel. I was meticulous in our planning and knew exactly what I needed. All seemed well at our subsequent rabies vaccination appointments until I called in August to schedule the necessary exam for the travel certificates. Dr. Szy had become uncomfortable with our travel plan and was unwilling to complete both the necessary EU and UK certificates together (Brexit has changed requirements for what you need to enter the UK with pets). Even with the reassurance from the USDA accredited document specialist I had hired at a pet relocation company Dr. Szy was unwilling to understand how the process works. She said that she did not want to risk her USDA accreditation by issuing two certificates. In the end she has every right to do so but her stubbornness to not listen/learn from a document professional and her tardiness in expressing her discomfort left me very unsatisfied. Thankfully Urban Tails was able to save the day again and was able to get everything scheduled in our 30-day window but it would have been much less stressful if I had known I needed to find a new vet for the certificates long before that. I do not recommend The Cat Hospital for international travel needs (the Facebook group US Pets to UK via Chunnel & Alternate Routes on the other hand is a great resource for those moving to the UK). This office might specialize in cats but not in human communication

posted: 10/01/2024