Banfield Pet Hospital

4 (165 reviews)
1459 University Dr Ste F, Burlington, NC 27215, USA

Hours

Monday 8:00 AM – 6:00 PM Tuesday 8:00 AM – 6:00 PM Wednesday 8:00 AM – 6:00 PM Thursday 8:00 AM – 6:00 PM Friday 8:00 AM – 6:00 PM Saturday 8:00 AM – 5:00 PM Sunday 10:00 AM – 5:00 PM

How to Save on Veterinary Costs at Banfield Pet Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.8 Adoro 19
4.5 AKC 1,801
4.4 ASPCA 12,235
4.9 Embrace 19,981
4.9 Fetch 5,931
4.1 Figo 2,868
4.4 Hartville 183
4.9 Healthy Paws 11,381
4.8 Lemonade 833
4.6 ManyPets 2,416
4.7 MetLife 11,330
4.8 Nationwide 25,728
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,364
4.8 Prudent Pet 2,870
4.7 Pumpkin 3,558
4.6 Spot 11,609
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

4

165 reviews

This location has some of the best people across Banfield. They are polite, seem eager and happy to both see a d take care of your pet. I recommend Dr. Martin, she is amazing to work with. However all the doctors seem to be good people.

Nov 14, 2023

I made my appointment online and it showed full availability for today. I drove 30 minutes from Archdale to this location, due to it being the closest location that had availability. I go in to check in and they don’t even have me in their system. The receptionist claimed they were all booked up for today with no available doctor to see my dog, despite me showing her the confirmation email with my appointment info. She said that she does not recommend new patients booking online because it doesn’t display the correct information and it doesn’t always go through on their end.

Jun 20, 2023

Never been here before. had an emergency over the weekend with my senior boxer dog. Mr ace. one of his tumors swelled up to the size of a mango, our vet is closed on weekends. this banfield was short staffed, had one vet working her bum off; well the tumor literally exploded. it was BAD. receptionist was empathizing and informative. she told me to come in right away. they cleaned my dog up, scheduled his surgery two days later. I was overloaded by the end of it, even got a little emotional and upset bc it took a long time, i mean a long time and well i was on little sleep and emotional. i wish i could apologize for coming off stressed bc these people literally went above and beyond and were highly compassionate. They handled my little meltdown with kindness and the vet there did an amazing job above and beyond my baby is home and doing better. Thank you so much for helping my dog, and for being so professional and patient even though even when working their bum off.

Jul 25, 2023

These folks are so great.. Friendly, courteous and professional. Just be sure to take your dog's vet & shot records when you go.

Jul 17, 2023

Very friendly people and waiting was not long. Will continue to have our dogs nails grinded

Sep 14, 2023