Banfield Pet Hospital

3.7 (202 reviews)
3845 Marketplace Dr NW, Rochester, MN 55901, USA

Hours

Monday 7:00 AM – 6:00 PM Tuesday 7:00 AM – 6:00 PM Wednesday 7:00 AM – 6:00 PM Thursday 7:00 AM – 6:00 PM Friday 7:00 AM – 6:00 PM Saturday 7:00 AM – 5:00 PM Sunday 9:00 AM – 5:00 PM

How to Save on Veterinary Costs at Banfield Pet Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.8 Adoro 19
4.5 AKC 1,801
4.4 ASPCA 12,232
4.9 Embrace 19,979
4.9 Fetch 5,924
4.1 Figo 2,868
4.4 Hartville 183
4.9 Healthy Paws 11,375
4.8 Lemonade 833
4.6 ManyPets 2,416
4.7 MetLife 11,290
4.8 Nationwide 25,718
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,355
4.8 Prudent Pet 2,868
4.7 Pumpkin 3,556
4.6 Spot 11,604
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

3.7

202 reviews

This is our second pet we have brought to Banfield and entrusted their care and done an impeccable job. They actually found a heart condition with my first dog prior to doing a scheduled dental cleaning and have earned my trust repeatedly. Prices I believe are fair and with the plans they offer help that upfront cost after exams and any shots our dog may need. Only recommendation is to staff two people at the front desk for check-ins because it is either a 20 minute wait while in person or waiting on hold when calling in, hence the reason for the 4 stars. Otherwise, I couldn’t be happier with the care we have received for our pets. Thank you to the doctors, vet techs, and staff at Banfield.

Sep 26, 2025

Our local Banfield staff are amazing. Thank you for many great years Dr. Seiffert and staff. 5 stars! However, the optimum wellness plans I caution. We have been paying for a wellness plan for 16 years, we recently had to put our dog down and we're informed we owed a cancelation fee on the plan. We're not a family to purchase and cancel plans when we don't need it. We had it for 16 straight years! Do better for us that have stayed with you for many years and have been loyal. More bad news after just putting our pet down. Do better.

Jun 19, 2025

Love Banfield, confused by the negative reviews. I was recommended by the shelter that I adopted my dog from in 2017 and we have been signed up for their wellness plan ever since. When my dog had an allergic reaction and they were fully booked, they somehow fit him in that day. I can tell the assistance their really care about my dog with how they interact with him. Also, their app is also really convenient for scheduling and you are able to talk to a vet on it 24/7. Have not had any issues with the service itself, however the clinic is in Pet Smart, so it is a little inconvenient trying to avoid other dogs if you have a reactive dog.

Apr 23, 2025

Don't go here, it's a terrible place! They'll stick your pet in a corner for six hours and then claim they're "aggressive." And charging for doing nothing?? Absolute rip off. Really poor communication, attitude from the staff, absolute incompetence when I had to check in (it took 40 minutes). I don't know if y'all are understaffed or just had a shitty day but I won't ever be back and I'll be telling everyone around not to go here for their pet care.

Jul 1, 2025

Sadly we had a very ill animal and called many different locations to get an urgent appt. Banfield said they could get us in, we left promptly and arrived early for the appt. When we got there, there were several people standing in line, we waited in line for a half hour with our visibly ill animal in my daughter’s arms. They checked in routine animal visits, we arrived early for our appt and when we got up to the desk we were told they actually couldn’t see us. This waisted precious time. We were able to find another vet out of town that could see our animal a couple hours later but our animal passed in route to that appt. I feel this vet practice was irresponsible in giving us an appointment when we had such a time sensitive situation when they didn’t actually have a visit or availability to see us.

Aug 4, 2025