Ark Veterinary Hospital

I brought our family Rabbit in to get checked as we has losing his balance and after paying for the exam, was told that they think they know what the problem might be, but refused to perscribe him the life saving medicine unless we paid $500 worth of lab testing to confirm the already suspected problem. Long story short, our Bunny's symptoms are getting much worse and he is dying. Although they seem to be quite polite, you can know a tree by the fruit that it brings and this Veterinary seems to be just another one of those who put money before the animals well being.

posted: 10/24/2024

My 1 yr old cockatiel got outside and was gone for 6 days. Dr Dixon told me about a facebook page for lost pets. I posted and within 4 hr had my bird back. He had flown 13 miles away. Dr Dixon treated him and he is home safe and healthy. Soooo very very grateful. Great and friendly staff. Dr. Dixon was wonderful.

posted: 09/09/2024

Great place, our gecko was very I'll and they helped alot. He ended up passing but ARK made the process a whole lot better. Plus NO one not even the emergency hospital could get us in. Guess who could though? That's right ARK they got us in 10 minutes within us calling. Plus the woman answering the phone was amazing. So thank you ARK

posted: 06/21/2024

My hairless Guinea pigs got into a fight the other night and I could not get ahold of any emergency vets for a possible emergency, and the other exotic/small animal clinic that I’ve been to in the past couldn’t see me for almost another week. I called Ark based on recommendation of a client who they answered even after hours about an appointment. They were able to see my Guinea pig the same morning! I was a new patient. They communicated well with me throughout the day (he was dropped off). Price was decent for exam, treatment, and 4 rounds of medications cost under $300. Beautiful and clean facility with nice staff. Thank you Ark!

posted: 08/11/2022

I hesitated on writing this review but I urge against bringing your reptile here. I am a medical student. Here are the reasons: 1) Vet tech miscalculated my chameleon's weight to be 10 times heavier than he is, and thus gave ceftazidime in 10 times higher dose than indicated for him, which I gave for a month. I found this out the next time he needed this med and the dosage was different. This antibiotic is nephrotoxic. No one brought this up until I asked and no one apologized. 2) 2 months later, his renal insufficiency became evident as he developed various symptoms. They recommended culturing the abscess which I did. When I called for the result a week later, the tech said it's negative, and she said it means either it was aseptic or the truck was too hot and killed all organisms... I believe the vet facility holds the responsibility to ensure an adequate transportation system. 3) Recently, I dropped off Millie just to get stitches out that was done in ER and later received a voicemail (without a call) recommending euthanasia because it would be "unfair of us to keep pushing him". I did not expect this let alone hear it over voicemail and walked out of my lectures in tears. Both when I called back and when I went to pick him up, they repeatedly asked if I was sure of not euthanizing. The night before, Millie ate a handful of crickets and walked around outside which he loves to do. Did not appear to be in pain or distress. -I've spent over $1000 here for many of the tests they recommended, but received no diagnosis. -The picture attached is Millie today. He has been recovering well and has been enjoying the outdoors and hanging with my bearded dragon. Enjoying his life. -I've had Millie for 4 years and he traveled across the country with me. He is my first pet. He may be small but is a part of my family, and I am upset and disappointed by the way he was treated.

posted: 08/18/2023