VCA Veterinary Specialty & Emergency Center of Kalamazoo

3.3 (669)
5348 S Westnedge Ave, Portage, MI 49002, USA

Hours:

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Sunday: Open 24 hours

How to Save Money at VCA Veterinary Specialty & Emergency Center of Kalamazoo

Schedule Regular Vet Visits

One of the best ways to save on vet bills is to prevent expensive health issues before they develop. By scheduling regular wellness checkups, your vet can detect health issues early, helping you to avoid costly treatments and surgeries down the road.

Price Shop for Pet Prescriptions

Oftentimes our fur babies are prescribed human drugs off-label. Your vet is apt to charge more for these medications than you would pay at your local pharmacy. In fact, big-box or chain pharmacies can offer steep discounts. So it’s best to price shop.

Pet Insurance

Most pet insurance providers will pay between 80% and 90% of the vet bill. You can even get coverage for routine care and things like vaccinations and dental cleanings. If you do the math, you’ll most likely find that pet insurance makes financial sense in the long run as well as gives you peace of mind.

How Do You Choose the Right Pet Insurance Provider?

Pet Insurance Review makes it incredibly easy for pet parents to select an insurance provider they feel good about. You can use our handy comparison tool to get the gist of what a company offers. We’ve also collected over 150,000 reviews of insurance companies from real pet parents like you to rank the top providers in the market. Here is the current ranking of each:

Top Pet Insurance Providers of 2025
Rating Provider Total Review
4.4 AKC 894
4.5 ASPCA 12,057
4.9 Embrace 20,305
4.9 Fetch 27,409
4.1 Figo 2,786
4.5 Hartville 177
4.9 Healthy Paws 10,736
4.8 Lemonade 815
4.6 ManyPets 2,428
4.6 MetLife 5,637
4.8 Nationwide 21,417
3.9 Pet Assure 15
4.4 PetPartners 117
4.3 Pets Best 14,113
4.7 Pumpkin 2,549
4.6 Spot 9,855
4.8 Trupanion 62,914
4.8 Prudent Pet 2,445

Or, you can simply get a fast quote from multiple providers and go from there.

Thinking of insuring your pet?

Get Quotes & Compare

Getting to Know Your New Vet: Essential Questions to Ask

Choosing a new veterinarian is an important decision for any pet owner. You want to find someone who is competent, compassionate, and a good fit for you and your fur baby. To help you get the most out of your first appointment, here's a list of essential questions to ask your new vet:

Tell me about your experience with [pet type].

Different vets have different areas of specialization. Some are experts with cats, some dogs, some pocket pets, and some horses. Knowing that your vet has vast experience treating your specific type of pet can bring you peace of mind.

How do you handle emergencies?

You must know what to do in case of a pet medical emergency. Inquire what after-hours policy the clinic has, whether they have on-site emergency care available, and if they have a relationship with any nearby emergency animal hospitals.

How do you communicate with pet owners?

Good communication is key to building a trusting relationship with your vet. Ask how they prefer to communicate (phone calls, emails, online portal) and how often you can expect to hear from them.

Are there any breed-specific health concerns I should be aware of?

Some breeds are predisposed to certain health conditions. Knowing what to watch out for can help you catch problems early and get your pet the treatment they need.

Do you have any questions for me about my pet?

This is a great question to ask because the answer will show that the vet is interested in getting to know your pet as an individual and is willing to listen to your concerns.

Bonus question: Can I take a tour of your facility?

Getting a feel for the clinic's environment can help you and your pet feel more comfortable during your visits. Remember, you’re not just looking for a veterinarian, you’re looking for a partnership. Do not be afraid to ask these questions and any others you can think of. Any vet worth their salt will be happy to answer them. Because the more informed you are, the better equipped you'll be to make decisions about your pet's care! And that should be every vet’s top priority.

Reviews from Google

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Emma Best

My dog, Hank, broke his tibia and fibula on Saturday. I was referred by my vet to this location. Within a day, I had an appointment for surgery the following morning. Nancy was respectful, prompt to reply, and empathetic. You can tell she genuinely cares. Kellie, our vet tech for the day, was amazing. She explained everything to me in terms I could understand. She eased any anxieties I had about surgery for my baby. She also helped me to get Hank in the car when we were all done. It was above and beyond! Dr. Baker took great care of Hank and explained the surgical procedure with confidence. He talked to me like I was a human which you don't always get. If I were to ever have an emergency or need surgery for Hank again, I would go here without a second thought.

posted: 09/17/2025

Haley Mowry

We took our 17 year old cat in because of some concerning symptoms. From the moment we walked in, we were treated with compassion and respect. They took their time with our girl to thoroughly test her and even apologized for the wait which they definitely didn’t need to apologize for. The vet sat on the floor with me and my cat, and my skittish kitty who never approaches people went right to the doctor for loving. This tells me that even while they were putting in a catheter and giving her an ultrasound, they were super sweet with her and made her feel safe. We were informed kindly but honestly about her condition and we made the difficult decision to put our baby down. Every second we were there, the staff was compassionate and patient. They treated our sweet girl with dignity and love. It made a horrible night just a little more tolerable. Days later we received a handwritten sympathy card. I truly can’t speak more highly of this establishment. We are so grateful for the care we received, and though we had to say goodbye to our baby, the VCA made it so much easier. Thank you from the bottom of my heart.

posted: 08/30/2025

Kyria Ruggles

The most caring place I have ever been! During a traumatic experience, ALL Dr's, nurses, and clinicians, were patient and kind. We spent hours saying good bye to our fur baby, and were never rushed! All questions asked were answered in a timely manner.

posted: 09/20/2025

Carol Chandler

We had to take our almost 13 year old dog Kendal to the Emergency Vet a week ago. We had no idea he was so sick that we had to make a decision to euthanize him that night. Everyone was so kind and compassionate to us and him. The folks there did not know us or him but we are so grateful. I only wish our own veterinarian practice(I will not name) had been so kind and loving to us and him. Thank you Emergency Vets

posted: 08/26/2025

Bonnie S

We had an unfortunate "popped her stitches" incident with our VERY LIVELY boxer on a Friday evening. Went to VCA in Kalamazoo and we couldn't be happier with the wonderful service. They were professional, friendly, caring and the doctors and staff did a fabulous job. We spend most time with Natosha and she couldn't have been better. So reassuring and patient with us. While waiting the staff continued to update us on our status which was very helpful. The facility was very clean and pleasant. They even had water/coffee/tea for those waiting. I hope it isn't necessary - but it is comforting to know they are around should anything happen in the future. Thought I'd share a photo our cute little nut Noodles. . . .

posted: 08/28/2025