Veterinary Emergency Service
3 (615) 28223 John R Rd, Madison Heights, MI 48071, USAHours:
How to Save Money at Veterinary Emergency Service
Schedule Regular Vet Visits
One of the best ways to save on vet bills is to prevent expensive health issues before they develop. By scheduling regular wellness checkups, your vet can detect health issues early, helping you to avoid costly treatments and surgeries down the road.
Price Shop for Pet Prescriptions
Oftentimes our fur babies are prescribed human drugs off-label. Your vet is apt to charge more for these medications than you would pay at your local pharmacy. In fact, big-box or chain pharmacies can offer steep discounts. So it’s best to price shop.
Pet Insurance
Most pet insurance providers will pay between 80% and 90% of the vet bill. You can even get coverage for routine care and things like vaccinations and dental cleanings. If you do the math, you’ll most likely find that pet insurance makes financial sense in the long run as well as gives you peace of mind.
How Do You Choose the Right Pet Insurance Provider?
Pet Insurance Review makes it incredibly easy for pet parents to select an insurance provider they feel good about. You can use our handy comparison tool to get the gist of what a company offers. We’ve also collected over 150,000 reviews of insurance companies from real pet parents like you to rank the top providers in the market. Here is the current ranking of each:
| Rating | Provider | Total Review |
|---|---|---|
| 4.5 | AKC | 1,796 |
| 4.5 | ASPCA | 12,099 |
| 4.9 | Embrace | 19,746 |
| 4.9 | Fetch | 5,310 |
| 4.1 | Figo | 2,828 |
| 4.5 | Hartville | 179 |
| 4.9 | Healthy Paws | 11,027 |
| 4.8 | Lemonade | 822 |
| 4.6 | ManyPets | 2,413 |
| 4.7 | MetLife | 8,226 |
| 4.8 | Nationwide | 24,744 |
| 3.9 | Pet Assure | 15 |
| 4.3 | PetPartners | 121 |
| 4.9 | Pets Best | 8,890 |
| 4.8 | Pumpkin | 3,072 |
| 4.6 | Spot | 10,812 |
| 4.9 | Trupanion | 55,032 |
| 4.8 | Prudent Pet | 2,664 |
| 4.3 | Adoro | 4 |
Or, you can simply get a fast quote from multiple providers and go from there.
Thinking of insuring your pet?
Get Quotes & CompareGetting to Know Your New Vet: Essential Questions to Ask
Choosing a new veterinarian is an important decision for any pet owner. You want to find someone who is competent, compassionate, and a good fit for you and your fur baby. To help you get the most out of your first appointment, here's a list of essential questions to ask your new vet:
Tell me about your experience with [pet type].
Different vets have different areas of specialization. Some are experts with cats, some dogs, some pocket pets, and some horses. Knowing that your vet has vast experience treating your specific type of pet can bring you peace of mind.
How do you handle emergencies?
You must know what to do in case of a pet medical emergency. Inquire what after-hours policy the clinic has, whether they have on-site emergency care available, and if they have a relationship with any nearby emergency animal hospitals.
How do you communicate with pet owners?
Good communication is key to building a trusting relationship with your vet. Ask how they prefer to communicate (phone calls, emails, online portal) and how often you can expect to hear from them.
Are there any breed-specific health concerns I should be aware of?
Some breeds are predisposed to certain health conditions. Knowing what to watch out for can help you catch problems early and get your pet the treatment they need.
Do you have any questions for me about my pet?
This is a great question to ask because the answer will show that the vet is interested in getting to know your pet as an individual and is willing to listen to your concerns.
Bonus question: Can I take a tour of your facility?
Getting a feel for the clinic's environment can help you and your pet feel more comfortable during your visits. Remember, you’re not just looking for a veterinarian, you’re looking for a partnership. Do not be afraid to ask these questions and any others you can think of. Any vet worth their salt will be happy to answer them. Because the more informed you are, the better equipped you'll be to make decisions about your pet's care! And that should be every vet’s top priority.
Reviews from Google
Just want to give a shout out to the folks working here. We rushed our senior dog, Rio, into the clinic a couple weeks ago as he was suddenly having difficulty standing and breathing. They helped to diagnose him with an inoperable tumor on his heart and we had to make the impossible decision to let him go. We were/are devastated, but I’m extremely grateful that the staff here was so empathetic, respectful, and patient while we navigated this heartbreaking situation. They rushed to try to help him, they were patient as I repeatedly missed instructions and parts of the paperwork in the chaos of it all, they gave us space to say goodbye and grieve, and afterward sent a thoughtful sympathy card signed by all the staff. I know most pet owners will probably say the same, but Rio really was the most amazing dog. He was so loved and I wish you all could’ve gotten to see him when he was doing better. Thank you for your kindness.
posted: 08/13/2024
I would give more stars if I could. I've taken my cat here twice and both times they were able to take her right back and start checking her out. Their prices were much more reasonable compared with other emergency vets I've been to and they did not do a lot of unnecessary testing to drive up the cost. They were still thorough and very caring to my kitty. They even clipped my cat's nails after I mentioned how difficult she is, without me even asking. Amazing service. The staff were also extremely friendly and kind to me, a very worried pet mom. Hopefully I won't have to take my cat to the ER very often, but if I have to in the future I know I'll take her to VES. Based on my experiences, I would highly recommend this place.
posted: 11/11/2024
Such a great ER for your pets! I took my dog here last year and had a wonderful experience. Most recently i brought in my kitten who was very sick. I called 4 other ERs all around Metro Detroit and all had a wait of 6+ hours.We drove in the snowstorm and upon arrival we were checked (within a minutes) and treated all in about an hour. The staff was so polite, educated and comforting. Anytime i called back with a concern or question the Dr. answered everything i had asked. Happy to say shes feeling much better !!! Thank you!!!!Appreciate your service! :)
posted: 01/19/2024
My senior dog had a small cyst that ruptured under his eye and was actively bleeding out at 11:30pm. I couldn’t stop the bleeding, so we drove to the ER. I was anxious as my senior dog also has NCL, a neurological disorder that gives him a wobbly walk and gait. They made his care accessible with a sling and listened to my concern and walked him gently back. They started his surgical removal immediately after letting me know the plan, and we were home in bed under two hours later. They were attentive, accessible to his disability, and showed care throughout the process. When I called my usual vet to set up a suture removal appointment, they had already received his paperwork from his ER visit, which was very helpful.
posted: 04/30/2024
I don't feel like the staff here was compassionate to our situation with our poor baby, he for very sickly very quickly. The issue I had is that I took him on Monday, and they wanted to keep him overnight. It wasn't mentioned until after i signed the money that they aren't open Tuesday or Wednesday so in the event they wanted to keep him longer, he would need to be transferred which ultimately based on his labs he definitely needed to be kept longer and I think initially he should've been transferred and that should have been communicated to us. To withhold that information, and make us transfer our sick dog to a second vet place was just horrible. We were in so much stress and grief from the acute infection we truly did not look at the door for hours ourselves, we expected the doctor and staff to be upfront about that and they were not. In response to the response from the company- the doctor absolutely did not tell me that they could only keep my dog until 8am the next day due to them being closed for the next two days until after payment was surrounded. I am a PA myself and I know how important it is being forthcoming about all plans of care including estimated length of stay. The doctor initially told me they planned to keep him 24 hours and re-assess. Unfortunately; this turned into 12 hours as they would be closed.
posted: 10/05/2024