Copper Country Veterinary Clinic

Nicole Ubinger

I am not impressed with how this vet is charging their clients. I brought my dog in to get looked at. He needed an antibiotic so I got it. They did not appropriately dispense the antibiotic and shorted me half of the doses. When I called them to tell them I ran out when I should not have they dispensed the other half of the doses (after having me confirm that I was giving the correct dose) but charged me the full amount for the second half. The employee that checked me out stated “it’s because we can’t confirm that the full amount wasn’t given”. If I had been given the full amount on the bottle on the right I would not have run out and needed the other half of the bottle on the left.

Jul 24, 2023

gracie g

Copper country vet has been great to both me and my pets. Their vets and support staff are immensely knowledgeable and go above and beyond to make sure all pets are well cared for

Jun 5, 2023

michael taylor

Copper Country Vet Clinic is nothing more than a shiny new bandaid station. This place is only willing and only capable of performing the most basic and routine procedures. If you only need an appointment for monthly preventatives like flea, tick and heartworm, they're more than willing to take your money. If your pet is injured or sick and requires anything at or above urgent level, take them elsewhere. They're just not interested or willing to put forth the time and effort into your pet, when there's an appointment for flea meds in the next exam room. The staff is woefully undereducated, under experienced, and has zero ambition to properly diagnose anything outside of a routine issue. I personally find it absolutely absurd that I was told that I had to wait until the vets were done eating their ham sandwich on lunch break before I could gain access to their infinite wisdom and get advice on my dying pet. This is after the pet was there for seven hours a few days before. I also find it equally absurd that when I refute that idea, I am contacted back by the office manager who informs me that I am now forbade from their property. Yes, I did curse, because I said their service was sh**ty. Well...it is. Per CCVC website, office manager states this "... ultimate goal in veterinary medicine is to give the community access to gold standard medicine while using state of the art techniques and equipment, as well as providing upstanding customer service"..... I think they have miles to go before they even start to scratch at that ideal. This was a complete failure from CCVC, top to bottom. From the guy answering phones, to the techs, the vets, up to administration. My issues could not have been handled worse. If they continue to treat people and pets like that, their ship will ultimately sink, and rightfully so.

Jun 15, 2022

Candy Schmitt

My baby Issabella should have been hospitalized and placed on IV Friday ,knowing full well how sick she was, prescribed her the same meds she was on the previous week and then some , she died the next morning in Bruce Crossing . My baby was not ready to die she had so much life ahead of her ! I will never forgive Dr Vollwrath for letting my baby die !

Jul 23, 2019

Rebecca Hovis

The staff are always so nice and caring. When looking for the building, first look for the Northern Hardwoods sign near M-26. Turn on the road there off M26 and the sign for CC Vet will be on the drive way on your left

Sep 30, 2022