Animal Care Clinic

Lauren Barnard

Dr M is a cut above! We had a bad experience at another local vet who didn’t take my concerns seriously with my boy cat peeing on us and our closet doors. They kept saying it was behavioral but turns out it was the start of a blockage and Gilbert needed immediate surgery. The ER vet wanted $4,000 on top of the $2,300 we already spent to keep him there for 2 days before they knew exactly what was wrong and I called over a dozen vets and Dr. M was the only one who would take Gilbert last minute. I told him our entire story and told him what we could afford and he honored the amount I said we could do. We immediately switched over to his practice and have loved him ever since. I completely trust him! Our old vet said they wanted 4k to extract 2 of our cats teeth and he said that she’s not there yet and he’d only do 1 for a fraction of the cost. He’s not out to take your money but to actually help your pet and we appreciate that! He truly saved Gilbert’s life!

Apr 3, 2024

Lynda

Dr. Mecenas has been our vet for 12 years, caring for our animals and being there in our most vulnerable moments as we said goodbye to each of them. I am convinced there is not a more compassionate vet in all of this part of Maryland. He goes above and beyond the expectations of care and handles all parts of pet ownership with kindness and dignity. I cannot recommend his practice enough and five stars is not sufficient for all he has done for our family.

Apr 29, 2024

patricia hamilton

Very kind staff and doctor at vet clinic. Always get you an appt. When needed.i give them a 4 star for the great service they Offer to our pets. Pat Hamilton

Jul 13, 2024

Nichelle Smith

I've been going to the animal care clinic since 2017, as well as my other family members. We love Dr. Mecenas. He's an amazing vet who really listens to you and provides great care for our pets. However, the other staff at this clinic are not great at all. After they shadily removed a beloved employee at this clinic (and lied to patrons about why they left) the quality of customer service has dwindled completely. The people on the phones have a major attitude problem and are regularly rude. Also, the cost of services has increased dramatically, making it near impossible to afford vet care. I'm so sad to be switching to a new vet but it has to be done.

Mar 7, 2024

dawn bellinger

Dr. Mecenas comes across competent but he is quiet and maniacal. He can barely find and stick a vein and he doesn't know his patients. I am filing my complaints with all interested parties. I have time today! I tried getting my script for one week and was lied to about being emailed and passed around on the phone by incompetnent and shady staff. If you tried to email me a script and I called and let you know I did not receive said script, why did you not simply go into the email account and look in their sent folder to verify and resend it? I don't like to disparage the youth because I was once young.And I know that the youth has been dealt a bad hand, but what does that have to do with problem solvingsomthing very simple. It's not complex which is how I knew that they were playing games with me. I admit to losing my patience but in the face of dishonesty it's hard to maintain compusure sometimes. The staff tried to force me to use their pharmacy which is against the law. Just like a shady optometrist office. After I used direct language to explain my consumer rights, I was told that I hurt people's feelings. I don't have to coddle your feelings. There is no other way to say I need my script except to say it directly. They make my brain hurt. He has young inexperienced people working there including his son, Tristan, the "office manager" who is a mushmouth troglodyte but thinks they have a high IQ. Delusional. I decided to drive 35 mins up there instead of resting before work to speak to Mecenas in person because not going to let people be dodgy and hide behind the phone. He proceeds to tell me there was an admin cost to working with an outside pharmacy and I may have paid it but I wasn't explained any of this beforehand. I'm not doing this shady business with them. Instead, I received a script in hand and took my medical records with me . I didn't have any of these issues with the prior staff. Always genuinely pleasant and helpful. What a loss but a gain for another practice.

Jul 2, 2024