Community Veterinary Clinic UMA - Mount Ida Campus

Caroline & Kaili

By far the most friendly, caring and affordable vet clinic in this area. We have been coming to see Annmarie and the team of experienced vets for our doodle’s vaccinations and routine wellness checks ever since private equity took over our neighborhood clinic, and we’ve never looked back. They go above and beyond in nearly every interaction we’ve had with them. We love supporting an educational institution and the vet tech teaching program there. You do have to plan ahead a bit because the clinic is not open every day but well worth it for us.

Sep 16, 2024

Rachel Nelson

I've been bringing my service dog to the Community Veterinary Clinic for his annual vaccines and tick screening for several years now. The care we have received has always been excellent, while being significantly less expensive than having him vaccinated at his regular vet (we receive a low income discount, so we pay around a quarter what we would elsewhere). They have also gone above and beyond on occasion - being willing to do an aspiration biopsy on a small perianal tumor, checking the slides for any obviously worrying issues, and then giving me the slides so the pathologist at my dog's regular vet could look at them (saving me the cost of an office visit at his regular vet for the biopsy). This also gave me the immediate reassurance that the tumor appeared benign to the vet at the clinic, while I waited for the pathology results. All of the students and staff at the clinic have been kind and professional. They generally take pets into the back for the exams, vaccines, etc., while the owners wait in the waiting area. I started going to the clinic at the tail end of Covid restrictions, so this seemed very natural then. But I am also assuming this is to allow the vet tech students to practice, receive instruction, and answer questions posed by the vet without the additional anxiety of having an audience (especially as the student's anxiety might make a sensitive pet more inclined to be reactive and difficult to handle). My service dog can sometimes be a bit anxious at the vet, especially when someone takes him away from me (he had bloat/GDV when he was two and he's never been completely comfortable at the vet since). But he has never been hesitant about going with the students or been desperate to get back to me after the exam. I would definitely recommend the clinic to anyone looking for inexpensive, routine care for their pet (I'm fairly sure they just see dogs and cats, not exotics, but it would be worth checking), as long as the animal is fairly comfortable around people. For very shy pets, those reactive to strangers, or those who become quickly overwhelmed around groups of people, a teaching clinic like this would probably not be ideal (as we've seen at least two, sometimes as many as four, vet tech students and a supervising vet each time we've been there and, except for the clinic supervisor, we've seen different people every time). (For those in need of low-cost care with pets who don't cope well being around groups of people, I would ask ahead about whether it might be possible to have only one student present for the exam. It is possible they might be able to offer special accommodations. My dog is extremely people-friendly, so I haven't ever had to ask.)

Sep 9, 2024

Mark Sarver

My first time going there and it was the best vet experience I ever had. Vet explained everything better than any vet I had in the past. My dog Lexi wanted to go back into the exam room rather than she wanting to leave as fast as possible at my other vets. Plus reasonable rates rather than outrageous rates.

Sep 9, 2024

M P

The UMass Community Veterinary Clinic at Mt Ida Campus staff and students are awesome! The fees are reasonable and just a great place to bring pets for care. Budhee is a feral cat I brought there for vaccinations. Though the clinic is 31miles away(travel time 50minutes), it was only reasonable price clinic with appointment available so off we went for our first visit. Budhee is a "repeat" customer because he goes there for his annual exams!!

Jan 30, 2024

Sara Chunglo

Dr Rubin was super helpful when I rescued my new puppy and couldn’t be seen at any other vet for a wellness check within the rescues required time frame. Titan was diagnosed w some parasites which she helped me treat them and make him feel better. She also clipped his nails and gave me guidance on different puppy things. I def recommend Dr Rubin and her team.

Jan 30, 2024