VCA Causeway Animal Hospital

The doctor had some conflict and both of my appointments were rescheduled, which I understand because things happen. Then, when I arrived at the rescheduled time for my appointments, I had to sit on the bench and wait for 45 min until the doctor was ready to see me. No updates from the people from the front desk. No one came to explain to me what was happening. Nothing. It was just me and my dog sitting there. How does that make me feel? I had to take time off work for the appointments, and two back to back as a new client? I saw no appreciation whatsoever for each other’s time at VCA’s. The cost is also ridiculous, $98 for a wellness visit and $50 for each shot? I am not asking for a lot but with this price, I feel like I am just being ripped off and neglected as a new customer. Doctor is great but the staff is terrible.

posted: 11/22/2023

I shared a letter to cooperate..about.Beth Laggitude...she is such an asset to ur clinic...I've flown shepa all the way fom Washington state just to see BETH!! SHE caught a tumor that was begin thank god.but without her it could have ended up bad.caught in time my girl SHEPA BOUDREAUX will go on to a long long life only bc of BETH L.not only does she and ur staff go out the way to help but we have a new lease on life...as u guys know she kept my bear alive for 17 yes 17 good yrs.ty u enuf there's no amount of money ey that could ever discourage me from flying half way around d world with any my shepherds to see her..ty n staff is beyond word..

posted: 08/03/2023

Early 2106 two of our 14 year old dogs were at a point that for quality of life we made the decision to let them go peacefully. The staff was absolutely supportive at a time we were grieving. Unfortunately our 7 year old dog was diagnosed with kidney problems late 2017 so we went back because how the awesome staff took care of us earlier and again we could not have asked for more. The veterinarian texted us late at night with test results, advice and updates when our baby had to stay. Yes their prices are a little more expensive than some (not as expensive as others) but we got more than most veterinarians have given in the past. My daughter has since adopted a dog who had an advanced case of heartworms and again the staff proved that they cared with texts and pictures of our new baby when she was in their care.

posted: 06/06/2017

The best thing I ever did was to take my 8 week old puppy to VCA Causeway Animal Hospital. The Doctors and tech staff are wonderful. You can see how they love animals. My puppy and I were impressed by the care and attention to Lola, my French Bulldog. The entire experience was positive and comforting. Highly recommended.

posted: 12/11/2016

This office has the absolute best vets and technicians anywhere. They are thorough, attentive, knowledgeable, and do everything in their power to help an animal in need. I have taken all of my pets to them for 15 (?) years now. Highly recommend!! Oh, and did I mention they've got great groomers too? Massive shout out to Drs. Lagatutta and Peneguy; along with the fantastic assists of Tara, Jessica, Whitney, Brandi, Dawn, Crystal, Michele, Jeff, (Especially Mary Alice for working with us when we're in a bind) ... Literally the entire staff is fabulous. You do not find service or care like this easily. Love isn't a strong enough word. Y'all are above and beyond!

posted: 01/05/2021