Veterinary Center of Somerset

Very disappointed with this vet. We had an emergency last Friday (July 28, 2023) with our cat. Went to the center and there was no vet even though it was a working day. We were told by staff that doctor could see our pet on Monday and that if we couldn't wait we would have to take him somewhere else. Today we called because we need our pet's vaccination record, which vet who treated the emergency is requiring. We tried pulling it online but it is not up to date. We have only taken our cat to this vet 3 times. Twice for vaccines and once for neutering. He is only 2 years old. So really it isn't like they have to dig through old files. Staff suggested we could see what vaccines he has had through our invoices. Still we went to pick up invoices offered by them and the only information we received was of the vaccines given this year in April. They really don't keep records because we were called in July stating our pet needed his yearly shots. We had to remind them that he had been vaccinated in April. We have more info than they do. I would think that a vet should have his patients records up to date and ready to print if the customer needs them for any reason (e.g.: travel, etc.) So our suggestion is that you keep your invoices in a safe place because that's the only proof you will have of keeping your pet up to date with required shots or go to a more organized veterinary center.

posted: 07/31/2023

Everyone so friendly and welcoming! They took care of my pets with great care, and made sure I understood everything correctly. They are also incredibly friendly and patient with me when I called with questions.

posted: 04/13/2023

Great place! They take good care of your pets at an affordable price.

posted: 08/14/2023

If I could give this place a -10, I would! The service and level of care me and my pet experienced was horrible. "Dr". Vanderploeg shouldn't be trusted for the care of someone's pet. Do yourself and your pet a favor and go to a veterinarian that will actually care for your pet.

posted: 03/05/2023

I needed a vet that would treat one of my chickens. I called Veterinary Center of Somerset and had an appointment that afternoon. I arrived about ten minutes early… I and my chicken were in a room and talking with Dr. Stacie before my appointment time. She is a young vet that did not explore any other options than giving me an abx…. Saying that is the only treatment they provide for my chicken other than sending me to the university, for definitive diagnosis and treatment which would be very expensive for “just a chicken”…. To me…. April is so much more than “just a chicken”… Stacie would definitely benefit from improved bedside manner… I do not recommend using their services. Two stars for getting me in quickly….

posted: 05/06/2023